1. Audit Preparation: View from a Pilot State Skya Murphy Program and Policy Analyst Wisconsin Department of Agriculture, Trade and Consumer Protection

2. Audit Preparation: Table of Contents Approach-Outline Table of Contents Concept and mechanics – How to create a linked table of contents – Why it’s useful Other audit prep tips and tricks Be an anthropologist and a cheerleader There is always room for improvement – A successful audit finds it Embrace the audit as additional quality assurance and improvement: Yay! Documentation! Yay! Feedback Practice: sister states, OP-SIS, your own staff. Intro presentation at outset

3. WI Audit Preparation Recipe: The Table of Contents Focus of talk  is only possible if this  has happened first WRITE IT DOWN Resulted in a fast, informative audit

4. Recipe for an unsuccessful audit? “One of these is the current version….”

5. Table of Contents: Linking Offers easy navigation to up-to-date policies despite nested files and many obsolete versions DOCUMENT CONTROL Current and Fit For Use

6. How-To: Table of Contents Start with a Word document listing all the performance elements, documentation and deliverables that you will be required to create, update and maintain: a good starting point would be the FDA-provided Audit checklist

7. Table of contents Right click on the element requirement and hyperlink it to the documentation of your conformance or gap: here, we will link to the Standard 1 self- assessment

8. Table of contents Links will turn blue! And can be checked off the list of documents to gather. Further color coding helps focus on items that will be linked before the audit but aren’t yet

9. Table of contents Color Coding Suggestions Informational headings are black – Black headings are also used to indicate hard copies: “example, hard copy training certificates, filed by name” Links to completed documentation are blue Red headings preface links to the strategic plan showing forthcoming documents and gaps that have been identified for example, – Standard 9, “Exit Strategy of Sustainment” see strategic planstrategic plan

10. For easy navigation and reference, under each standard add links to the current standards, the baseline assessment for the standard, and subsequent self-assessments

11. To highlight progress, include links to super-contract and cooperative agreement deliverables for each year:

12. In the.5 section of each standard, link to required documentation including each documented performance element

13. Table of Contents: Efficiency of Links Links to the same document can be located throughout the table of contents as needed. For example: – Each element that is not met could state “gap identified on strategic improvement plan” and be a link to the current strategic improvement plan. – Link to same documentation in each standard element it refers to, i.e. Recall information in standards 3 and 5

14. Table of Contents Translation tool

15. Table of Contents is Versatile Tool for showcasing program strengths improvement projects, during an audit, a presentation to sister states, and your own program staff

16. Audit Preparation Table of Contents Ongoing Strategy Maintaining it over time means your documentation is always at your fingertips: you are aware of current progress and ready for an audit at any time

17. Examine the Artifacts Other tips and tricks: Be a cheerleader and an anthropologist Ask lots of questions

18. Be a cheerleader and an anthropologist Create the Records Our program is awesome! Audit preparation is fun!

19. Be a cheerleader and an anthropologist Documenting the oral tradition Wisconsin enrolled as pilot state in 2007 I began helping with audit preparation in 2012; Documenting the oral tradition began much earlier: – Circa 1998: Policy teams to put inspection procedures down in writing and codify best practices, motivated by realization that every region of Wisconsin doing things differently – By 2000 policy teams for food processor, retail food, dairy and farm inspection policies and forms …and is what made successful audit preparation possible

20. Low-tech way to distribute and update policies began 2002 and still going

21. Tips and tricks: Set the stage, rehearse the players Schedule subject matter experts/standards leads to be available to talk through each standard Prepare slides for each summarizing program strengths and areas that need improvement to conform within each standard. Begin auditor’s visit with presentation including agency overview. Each standard lead presents one to three standards.

22. Embrace the audit as additional quality assurance There is always room for improvement A successful audit finds it Practice: sister states, OP-SIS, your own staff. Intro presentation at outset Yay! Documentation! Yay! Feedback!

23. Communication with auditing team and guidance from Standards Implementation Staff set clear expectations “Table of Contents” with hyperlinks increased efficiency, organized documents, easily navigated to without leaving the room. Team approach: subject matter experts ready to take the lead through each standard and accompanying documentation Yay, feedback! Yay, documentation Conclusions: there is no finish line