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NOVA’S CRISIS INTERVENTION MODEL

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Presentation on theme: "NOVA’S CRISIS INTERVENTION MODEL"— Presentation transcript:

1 NOVA’S CRISIS INTERVENTION MODEL
OVERVIEW NOVA’S CRISIS INTERVENTION MODEL

2 NOVA’S Crisis Intervention Model
Maslow’s Hierarchy Psychological First Aid Resiliencey

3 Services of crisis team:
– Family Assistance Center (FAC) set-up – Companions – Individual Crisis Intervention (ICI) – Group Crisis Intervention (GCI) – Educational Sessions – Memorial Planning and Assistance – Death Notification

4 Diagramming a Disaster
Determine cause: natural, human, technological Determine elements involved: earth, wind, fire, water, people Determine issues of concern: sensorial, duration, conceptual

5 Diagramming a Disaster Chronology
Pre-disaster Equilibrium Previous disaster history Cultural/economic tensions Warning Characterized by anxiety Disaster subcultures Credible vs. non-credible

6 Diagramming a Disaster Chronology
Threat Responses vary: emotional problem-solving disengagement or “blunting”

7 Diagramming a Disaster Chronology
Impact Timing may add to sense of unreality Time warp Duration Survival issues Community pre-occupation Low point vs. no low point

8 Diagramming a Disaster Chronology
Inventory Disorientation Silence Assessment/triage

9 Diagramming a Disaster Chronology
Rescue Remedy/Mitigation Disaster euphoria Disillusionment Adjustment Stages

10 Diagramming a Disaster Spatial Dimensions
Convergence Proximity Remoteness Geographic Spread

11 Diagramming a Disaster
Role Dimensions Assessment of Social Disruption Practical Emotional Distinguishing Features of Community Tragedy

12 CRISIS REACTION PHYSICAL Immobilization (“frozen fright”)
Mobilization (fight, flight, or adapt) Exhaustion (problem of sleep)

13 CRISIS REACTION EMOTIONAL Shock, Disbelief, Denial, Regression
Cataclysmic emotions Fear, Anger, Confusion, Frustration, Guilt, Shame, Grief Reconstruction of (new) equilibrium

14 Elements of Crisis Intervention
Safety and Security Ventilation and Validation Prediction and Preparation

15 Group Crisis Intervention(GCI) Techniques
Purpose: Address large numbers Provide peer validation Provide written validation through scribe Begin repair of community’s social fabric Educate community members Affirm hope for the future

16 Group Crisis Intervention
Logistics Who and How Many? Where? When? How Long? Setup

17 Group Crisis Intervention Roles
Lead Facilitator Support Facilitator – “Scribe” Other GCI Supporters

18 NOVA Basic GCI Process Introduction Ground Rules Questions Ventilation
Validation Education/Summary

19 Special Issues Death Emotions: Fear, Anger, Guilt, Shame Loss Grief
Death Notification

20 Special Issues Long Term Stress
Post-Trauma Character Changes Trigger Events Secondary Injuries

21 Special Issues Spirituality
Trauma Impacts Faith Power of Prayer in Crisis Power of Ritual in Crisis Ethical Guidelines for Helpers Survivors are Vulnerable Respect Ritual and Practices

22 Special Issues Culture
Matrix of Influences Cultural Action Plan Education Geography, History, Rituals and Routines Entrance into a Different Culture Respect and Good Will

23 Special Issues Children
Developmental Stages Spasmodic Crisis Reactions Death Issues Lack of Denial Grief Impact of Parent Loss

24 Special Issues Elders Challenges of Aging Season of Losses
Trauma Shatters Beliefs

25 Organizing Crisis Response Teams
Goals Assist local caregivers in planning Support local caregivers Train local caregivers Provide crisis intervention

26 Organizing Crisis Response Teams
Levels of Service Team Member Roles: HQ Staff, Team Leader, Team Manager, Others (“Worker Bees”) Local Host Flow of Activities

27 CONCLUSION “I have always depended on the kindness of strangers.”  Blanche DuBois ― Tennessee Williams, A Streetcar Named Desire

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