1. Remote Administration
AVG 8.0
Remote Administration 1

2. Contents General Description AVG Admin Setup
AVG Admin Server Deployment Wizard
AVG Admin Server and Monitor
AVG Network Installer Wizard
AVG Admin Client
AVG Admin Console
New features

3. General Description New architecture – layers, communication protocol
User Interface adjustments – intuitive, user-friendly, flexible layout
Easy to understand terminology
AVG 8.0 is not compatible with AVG Admin 7.5

4. Fundamental Components
AVG Remote Administration Setup
AVG Admin Server Deployment Wizard
AVG Admin Server
AVG Admin Server Monitor
AVG Admin Console
AVG Network Installer Wizard
AVG Admin Client

5. AVG Admin Setup (I) Setup does not uninstall AVG Admin 7.5
Remote Administration 7.5 and 8.0 can run on one server
Language localization
Czech, English, German, French, Italian, Brazillian Portuguese
Setup is not responsible for configuration
Configuration is created by the Server Deployment Wizard

6. AVG Admin Setup (II) Program Location %programfiles%\AVG\AVG8Admin
separate folder for each component
Graphical reports
Setup requires a valid license number

7. Image 1 – AVG 8.0 Remote Administration setup
Installation - Type
Image 1 – AVG 8.0 Remote Administration setup

8. Installation - Full Mode
All components available:
Admin Console
Admin Server
Graphical Reports
Network Installer Wizard
Documentation
DataCenter role and UpdateProxy role

9. Installation – Module selection
Image 2 – Selection of Remote Administration modules

10. Installation – Lite Mode
Admin Lite server can only act in the UpdateProxy role
Network Installer (hidden installation using a script)
DataCenter and Admin Console are not available
Recommended for small networks

11. Admin Server Deployment Wizard
Initial configuration and later reconfiguration
Allocation of AVG Remote Administration roles
Scripts for DB creation or conversion to a higher version
No initial configuration is created by default
The Deployment Wizard has to be completed in order to make AVG 8.0 Remote Administration functional

12. Admin Server Deployment Wizard
Image 3 – AVG Admin Server Deployment Wizard

13. Admin Server Deployment Wizard
Image 4 – Current state of AVG Admin Server

14. DataCenter Configuration
Database configuration
Creation of new database
Database backup and conversion
Supported databases:
Firebird
MS SQL 2005 Express Edition (and MSDE)
MS SQL Server 2000/2005
Oracle 10g

15. DataCenter Configuration
Image 5 – DataCenter role configuration

16. UpdateProxy Configuration
Define local folder for “mirrored” update files
URL for local and public update servers
Connection string to machine running Master DataCenter (if different)
Local proxy server configuration
Included also in Lite Mode configuration

17. UpdateProxy Configuration
Image 6 – UpdateProxy role configuration

18. Image 7 – Deployment progress

19. AVG Admin Server (I) DataCenter role, UpdateProxy role, or both
Completely new communication protocol
Admin Server service is launched after computer startup listening on TCP port 4158
Admin Server can not process AVG 7.5 requests

20. AVG Admin Server (II) Configuration is stored in avgadmsv.ini file
Initial configuration of the Admin Server is done by the Server Deployment Wizard
Advanced configuration is available in the Admin Server Monitor
Monitoring of new Remote Administration releases and self-update function

21. DataCenter Role (I)
Admin Server is able to serve more clients simultaneously (performance)
It is not possible to execute pure SQL queries for security reasons
All trafic is encrypted with 192-bit Blowfish algoritm by default

22. DataCenter Role (II)
3rd party SQL API++ library for unique access to different DB systems using native drivers (ODBC drivers are not used)
The same version of AVG 8.0 Remote Administration and AVG Data Center is required
Database conversion to the higher version is reliable
Generated conversion scripts, less human-written code

23. Communication Scheme

24. Communication Protocol
All logic is moved from client to server
All communication is handled by a set of commands initiated from the Admin Console or the AVG Client
Priority management is implemented to control load peaks

25. Communication Ports
4158 – main port for communication between Client and Server, Console and Server
6051 – direct communication between Console and Client, configurable
6054 – direct communication between Console and Server, non-configurable, implemented collision detection

26. Central Event Management
Event Templates
Virus found on a station
Station not communicating for more than N days
Station is not up-to-date
Subscription for specific events

27. UpdateProxy Role Download service with proxy-like behaviour
Update distribution to the clients
Lower Internet traffic
Faster updating of stations
Remote administration of UpdateProxy server

28. Update Scheme New update file downloading AVG Station User Update
AVG station is receiving update files
AVG Admin
Server
Update servers
AVG station is asking for update files
Is there the needed update file?
AVG Station
Downloaded
update files
User

29. Segmented Server Functionality
The intention is to split Admin Server load on multiple hardware resources
Admin Server functionality is segmented (DataCenter and UpdateProxy role)
Each segment can be installed separately to facilitate performance optimization

30. AVG Admin Server Monitor (I)
Configuration possibilities
Change or verification of license number
Modification of logging level
Communication port (4158 by default)
Password protection of Admin Server connection

31. Admin Server Monitor Settings
Image 8 – Admin Server Monitor Settings: General

32. Admin Server Monitor Settings
Image 9 – Admin Server Monitor Settings: DataCenter

33. AVG Admin Server Monitor (II)
Configuration possibilities
Local update files folder
URL of public update servers
Local proxy server configuration
SMTP server and administrator‘s details

34. Admin Server Monitor Settings
Image 10 – Admin Server Monitor Settings: UpdateProxy

35. HTML Status Page Easy access to AVG Admin Server details
Test of Admin Server availability from the clients
Overview of stations in an error state
Information about server load
Update download statistics

36. Image 11 – AVG Admin Report: HTML Status Page

37. AVG Network Installer Wizard (I)
Creation of installation script
Remote network installation
Clear requirements for remote installation
Remote AVG Uninstallation

38. AVG Network Installer Wizard (II)
Automatic download of the latest installation package
Detailed information about installation processes
Retrieving installation log files from remote stations

39. Requirements – Operating system
MS Windows 2000 with SP4 and SRP1
MS Windows 2003 Server with SP1
MS Windows XP Professional with SP2
MS Windows Vista
MS Windows XP Home
manual installation and start AVG Agent service is necessary

40. Requirements – Services & ports
Ping
ICMP type 0 – Incomming echo request
File and printer sharing
TCP ports 139, 445 and UDP ports 137, 138
Remote Procedure Call
TCP and UDP ports 135
Communication on TCP port 6150

41. Network Installer – Method
Image 12 – Choice of installation method

42. Network Installer – Basic
No detailed settings
Parameters needed for installation of AVG on stations
Connection string to DataCenter
7 easy steps

43. Network Installer – Advanced
Option for detailed settings of all installation parameters
Includes logging level, AVG Agent service port, selection of components
10 easy steps

44. Network Installer – Components
Image 13 – Remote AVG Installation: Step 3/10

45. Network Installer – Installation
Image 14 – Remote AVG Installation: Step 9/10

46. Network Installer – Script mode
Script serves as an AVG installation template
Used for automatic installation on other stations in the network
Options and components determinations

47. Network Installer – Script mode
Image 15 – Installation script options

48. Network Installer – Lite Interface
Image 16 – Creation of installation script only

49. AVG Admin Client (I)
Represented by Remote Control Communication Library
Responsible for synchronizing configuration of AVG 8.0 Client with the DataCenter

50. AVG Admin Client (II)
Mandatory items are marked in the User Interface and can not be changed
Remote Administration is not displayed in the list of components
no error state alarm when the DataCenter is not accessible temporarily

51. AVG Admin Client Settings
Image 17 – Remote Administration settings in Client

52. AVG Admin Console Modular User Interface
Information about all stations
Notification about new versions (clients and server)
License Management
Quick Help Windows (FAQ)

53. Image 18 – AVG Admin Console

54. Architecture (I) Designed for station administration only
Pure monitoring mode for workstations is not implemented
Mandatory values are forced onto the clients, non-mandatory values are read from the clients

55. Architecture (II) Client mode of configuration
identical interface with Advanced settings on the client
Admin mode of configuration
plain list of values is displayed in each section

56. Station Identification
By station name
By station name and domain
By station IP address
By station MAC address
Elimination of possible problems in less structured networks

57. Image 19 – Non-compliance conditions
Non-compliance State
Image 19 – Non-compliance conditions

58. Image 20 – Admin mode of Shared settings

59. User access restrictions
Opening License Activate/Re-Activate dialog
Opening the Virus Vault
Deleting items from the Virus Vault
Restoring files from the Virus Vault
Opening the Advanced settings dialog
Sending of bug reports

60. Firewall Management Monitoring of all firewall settings
Mandatory flag can be set for single rules within the firewall configuration

61. Scan Result Options All Scan Results (positive and negative)
Positive scan results with info or higher severity
Positive scan results with warnings or higher severity
Positive scan results with PUPs or higher severity
Positive scan results with infections or higher severity

62. Graphic Reports Two graph types Several report templates
Export to PDF, HTML, XLS
Schedules for periodic reports
Delivered by

63. Image 21 – AVG Admin Report Viewer
Graphic Reports
Image 21 – AVG Admin Report Viewer

64. Migration from AVG 7.5 to 8.0 - Server
AVG Remote Administration 8.0 can be installed along with AVGAdmin 7.5
Each server (TCP Server 7.5 and Admin Server 8.0) work independently, with their own configuration and database
Admin Console 8.0 can not connect to TCP Server 7.5 and vice versa
Databases are not compatible and cannot be converted

65. Migration from AVG 7.5 to 8.0 - Client
AVG 8.0 can not be installed together with AVG 7.5
Installation process of AVG 8.0 removes AVG 7.5 automatically
AVG 7.5 can not connect to Admin Server 8.0 and vice versa

66. Migration from AVG 7.5 to 8.0 (I)
AVG Admin 7.5 can export a list of client’s station names
AVG Network Installer 8.0 is able to load this list and install AVG 8.0 onto all listed stations
Stations are looked up by their name -> valid DNS/WINS record is required

67. Migration from AVG 7.5 to 8.0 (II)
AVG 8.0 connects to Admin Server 8.0 after installation
AVG Network Installer 8.0 can remove successfully upgraded stations from AVG Admin 7.5
Result: all reinstalled stations are configurable from Admin Console 8.0, stations that cannot be reinstalled remain connected to AVG Admin 7.5

68. New Features Planned support for more DB types
Central event management
AVG Admin Server self-update
Remote uninstallation
Central management of Update servers
Simple and intuitive terminology and User Interface

69. Thank you for your attention69