1. Click to edit Master title style Click to edit Master subtitle style Gippsland Referral Workshop Working in councils Using SPEAR Leon Wilson 29 August 2012 DM #7389517

2. Click to edit Master title style Click to edit Master subtitle style Council Benefits of SPEAR Lodgement & processing Submission standardized Records Management - Reduction in paper, scanning (mailing), storage - Electronic documents loaded in Council’s systems Transparency - all parties can see docs - Less phone calls & better reporting 24/7 lodgement Data entry

3. Click to edit Master title style Click to edit Master subtitle style Council Benefits of SPEAR Referral benefits Referral & Responses not lost in mail All parties know when actions happen All parties can see requirements Less phone calls chasing referrals

4. Click to edit Master title style Click to edit Master subtitle style Council Benefits of SPEAR Issuing of documents Permits are only printed once for file - if at all Endorsed plans signed at same time - the more pages the greater the benefit Certification and SOC are delivered immediately

5. Click to edit Master title style Click to edit Master subtitle style Volume of SPEAR apps Overall - City of Melbourne 19 Planning staff 1147 Applications processed per annum 236 (21%) Applications per annum processed via SPEAR 18 Planning = 2%

6. Click to edit Master title style Click to edit Master subtitle style Volume of SPEAR apps Subdivisions - City of Melbourne 4 Land Survey Team staff 230 Applications processed per annum 218 (95%) Applications per annum lodged and processed via SPEAR Last 12 months 5 hosted for referral Certifications approx 125 and re-certification 15

7. Click to edit Master title style Click to edit Master subtitle style Why Host Referrals is the main reason Letters of referral & responses not lost in mail saves postage and paper Referral authority only responds in SPEAR Issues Applicant has to wait for responses Emailed out when we have time? SPEAR Hosting

8. Click to edit Master title style Click to edit Master subtitle style Surveyors Encouragement! Lost documents for re-certification Referrals only in SPEAR – waiting Process quicker Planners Information Sessions Process quicker Encouraging use of SPEAR

9. Click to edit Master title style Click to edit Master subtitle style Benefits Auto acceptance Less data entry No (scanning) profiling or moving documents Savings in time and paper Records Management (documents in correct location) Moving forward Electronic filing More functionality SPEAR A2A

10. Click to edit Master title style Click to edit Master subtitle style Questions?