1. By: Maura K. Iacoboni, RN Executive Director

2. “It becomes easy to build this business when you know what you know.” – Ed Bestoso, Corporate Director VI “It’s ok to say no, just know what you are saying no to.” – Kim Cherveny, Corporate Director III “Some will, some won’t…next!” – Kelli Anders Executive Director “It’s their LUCKY DAY when I call or approach them!” Leslie Kaminski, Senior Director V

3.  Why I have confidence and posture when speaking with people about Melaleuca: ◦ My story  What is your story?  Your belief in Melaleuca and Yourself  Others see in us what we see in ourselves.  Are you happy, upbeat, positive?  Are you concerned about others? Do you care?  People are attracted to positive, upbeat, happy people.

4.  Our attitude, not aptitude, determines our altitude.  Your attitude will determine how far you go in this business.  Develop a “thick skin.” Learn to deflect the negativity when dealing with a negative person. Do not take it personally, it is an issue with them, not you. The time may not be right for them.  Be proud that you work with the BEST Company in the entire World!

5.  Visualization  See yourself picking out your Senior Director car, and showing it to your family and friends!  See yourself writing that last mortgage payment! (and Frank coming to your house for a mortgage burning party).  See yourself walking across stage at Convention and receiving your Corporate Director bonus check! (and it’s a BIG one!)  This can all be a reality if you BELIEVE in YOURSELF! You know Melaleuca is incredible, now work on getting that across to everyone you come into contact with. Always be polite; never pushy.

6.  When making phone calls or approaching: ◦ Stand up straight ◦ Put a smile on your face; be happy and energetic ◦ Keep it short and sweet ◦ Remember this conversation could change their life forever! ◦ Remember, this is no Mary Kay Business, Pampered Chef Business, or jewelry business. ◦ Remember, Melaleuca will improve their health, and their finances also if they choose to build a business. ◦ You are not “bothering” them; this is their LUCKY Day! ◦ I listen to my favorite music just before a call or presentation. It makes me feel powerful.

7.  It’s your decision. You have everything you need. Speak from the heart. Don’t be afraid, be CONFIDENT – you’ve got it, you are a smart person. Don’t let anyone or anything stand in your way! You decide your destiny. What is the legacy you will leave? Care about others more than you care about yourself. Make the best decision of your life, and have a great time building your Melaleuca business!  I think I’m going to go make some calls!!!