1. Wolters Kluwer 2.0 + A Global Company Performs on the World Stage Nancy McKinstry Chief Executive Officer and Chairman of the Board of Wolters Kluwer

2. Worldwide Internet Usage is Exploding

3. By 2020 A nursing shortage of 340,000 in the US alone. In China, there will be 2 million lawyers from 120,000 today. 75% of the members of the AICPA (US Accounting Trade organization) will be eligible to retire.

4. Web 2.0 Applications Become Increasingly Important to Information Users Communication User-generated content Context-relevant user and networking experiences Deeper integration of research applications 4

5. A Symphony Orchestra…

6. …of Brands

10. 10 Our Strategy Transformed and Accelerated Our Growth Wolters Kluwer Today §Leader in core markets §Clear momentum around organic growth §Local focus, global scale §Product depth and breadth with focus on essential customer content and workflow tools §Operational discipline §Strong organizational capabilities 2003-06 Strategy §Strengthened market positions and portfolio §Restructured cost base and increased operational rigor §Developed significant presence in online and software §Reallocated capital to higher growth markets §Achieved major increase in shareholder value

11. The Organization as a Jazz Band

14. Wolters Kluwer’s Strategy for Growth Enhanced value for customers, shareholders, and employees 4 Institutionalize Operational Excellence 2 Capture Key Adjacent Markets 1 Grow Our Leading Positions 3 Exploit Global Scale and Scope

15. Rule #1: Know the Customer

16. Customer Knowledge Drives Innovation and Product Expansion Engagement Fixed Assets Client Relate Site Builder Client Write-up Profit Driver Practice Driver Scan Outsource Practice Tax Preparation Tax Preparation Document Global fx Trial Balance Planning Software Drive Productivity: New Functions & Flexibility Content CCH Federal Tax Reporters Expand Print Content Online Delivery Global Leverage Tax Research Network Integrated Libraries Interactive Tools – SmartCharts & Client Relate Interactive Tools – SmartCharts & Client Relate State Tax Reporters Specialty Practice Areas Accounting & Audit Wolters Kluwer Global Platform International Content Expand A&A Tax and Accounting Example

17. Rule #2: Build the Right Team §Talented, informed, and united leaders §Willingness to listen and learn from others §A passion for work §Talent management program for grooming future leaders Dedication and expertise of talented employees to meet our customers’ needs provide platform for growth and long term success

18. Rule #3: Innovation Drives Growth and Retention

19. ProSystem fx Scan v4.0 demo tax.cchgroup.com/flashdemo/test/scan_autoflow/main.htm

20. Rule #4: Outsource Creatively

22. Rule #5: Critical Mass is Getting Smaller

23. For Legal Professionals – An Example: Our Dutch Portal Poll VodCastsDirectory/Network RSS Blog featuring contributions from several thought leaders EXTENSION OPPORTUNITIES Allow for comments on blog and news articles Extend directory with opportunity for listed lawyers to blog Not only mention relevant sources in the Juridica section, but aggregate content they generate Optimize for Search Engine ranking BUSINESS MODELS Advertising Job advertising Blog’s recent articles

24. For Health Professionals – OvidSP 2.0

25. http://communities.kluwer.be/financeworld For Finance and Tax Professionals – Belgium’s Finance World and…

26. www.taxtalk.be/fr

27. Rule # 6: Put a Time Horizon on Profitability

28. Strong Subscription Model Dominates – Even with New Products

29. Traditional Business Models Have Given Way to… Distribution ProductionContent Creation

30. A Complex Array of Competitions, Business Models, and Distribution Networks Collaboration Blogs Advertising supported Traditional & Online Production Subscription & PPV Professional and Consumer Co-opetion with Google, Microsoft Traditional Competitors

32. http://www.lww.com

34. The Professional’s First Choice Provide information, tools, and solutions to help professionals make their most critical decisions effectively and improve their productivity

35. Wolters Kluwer 2.0 + A Global Company Performs on the World Stage