1. MAP and the Maintenance Backlog Chris Christopher Director of Maintenance Operations WASHTO Maintenance March 8, 2010

2. Characteristic:Result: CompetenceConfidence ConsistencyTrustRespect CivilityRapport

3. Here’s what was happening…

5. New stuff Inflation New requirements (i.e. stormwater) The Downward Trend: Increased expectations (i.e. snow and ice control) No additional money Inability to effectively make our case for additional resources

6. Things weren’t lining up

7. Budget Requests Performance Measures Consistent with our priorities and our budget requests? Delivery What work are we doing today? The person in the field Priorities What are we about? What is most important to us? Does it match how we spend our money? MAP 1 is not a direct measure of what we deliver ?

8. Alignment is Critical Priorities What are we about? What is most important to us? Does it match how we spend our money? Budget Requests Performance Measures Consistent with our priorities and our budget requests? Delivery What work are we doing today? The person in the field

9. What’s our story? What are we about? Priorities

10. WSDOT Highway Maintenance: 1)We operate the system – i.e. IR, S&I, Signals 2)We repair it when it breaks (unplanned) 3)We perform preventive maintenance (planned) (the backbone of the backlog) 4)We deliver the “political” piece (10%)

11. Then, along came the Audit…

12. What the Audit Found: No glaring waste, no “savings” identified Maintenance funding has not kept up with increasing demands from system additions, etc. Large and growing backlog of maintenance now exists Some basic components in place (i.e. MAP, some small MMS, inventory) Program cannot accurately identify the backlog at this time.

13. The Maintenance Backlog What work should be done vs. what work actually got completed The difference is the backlog Original MAP study in 1995 indicated we need both MMS data and MQA data But we weren’t set up to figure it out

14. MAP 1 Shortfalls: Not a direct measure of work being done Doesn’t predict failure very well. Reports failure after it happens Difficult to make a compelling case for funding when still hitting targets Indirect relationship between program investment and results Overachieving/underachieving-$ on the table Performance Measures

15. MAP 1 to MAP 2 MAP 1: Measures the outcome (i.e. the culvert is 50% full of sediment) MAP 2: Measures the output How much is there to do? How much did we do? What didn’t get done? (becomes the backlog) You need them both (Duh)

16. 2008 Maintenance Backlog Report Current estimate for entire maintenance backlog is $85 million –First biennium payment is $16.8 million Identify feature inventories Optimal maintenance schedules Track work accomplished Work unit cost data MMS to manage information

17. Alignment Getting the story straight in: Our Minds The Program WSDOT Strategic Plan GMAP Backlog Report Secretary’s Perspective Gray Notebook Eventually, leading to

18. 2009-11 MAP Projected Delivery $4 million for signals: Catch-up with 50% of backlog $1.5 million for bridges: Catch up with repair backlog enough to achieve current MAP target $0.9 million for regulatory signs: Catch up with maintenance backlog enough to achieve current MAP target $3 million for ITS: Catch-up with 50% of backlog $4 million for pavement maintenance: Keep up with increasing deterioration. $0.7 million for cable guardrail: Catch-up with 100% of backlog $1.2 million for raised/recessed pavement markers: Catch up with backlog enough to achieve current MAP target $1.5 million for culvert maintenance: Catch-up with 60% of backlog to meet MAP target $761,000 for electricity cost increase $750,000 for stormwater compliance $16.8 million for maintenance backlog

19. What we’ve been up to lately: 1. Reporting on the backlog 2. Educating people on the link between “Maintenance Task Completion” and “Asset Condition” (the backlog) (the MAP Scores) 3. Getting to the heart of what really drives asset condition

21. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) Maintenance Task Completion Highway Asset Asset Condition Maintenance Accountability Process

22. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) Maintenance Task Completion Highway Asset Asset Condition Maintenance Accountability Process

23. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs Signals Maintenance Accountability Process Maintenance Task Completion

24. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs SP Target Signals C+ B C C B- C+ A Maintenance Accountability Process Maintenance Task Completion

25. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion

26. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Declining Trend Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion

27. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Declining Trend 3.2007 Performance Audit Introduce Task Completion Measure and Maintenance Backlog Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion

28. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Declining Trend 3.2007 Performance Audit Introduce Task Completion Measure and Maintenance Backlog 4.2008 Backlog Needs & Funding $85 Million – 10 Year Plan (Existing) Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion 37% 42% 13% 66% 63% 72% 50% 59% 2008

29. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Declining Trend 3.2007 Performance Audit Introduce Task Completion Measure and Maintenance Backlog 4.2008 Backlog Needs & Funding $85 Million – 10 Year Plan (Existing) $16.8 Million Funded in 2009-11 $24.1 Million Planned in 2011-13 $22.7 Million Planned in 2013-15 $12.3 Million Planned in 2015-17 $9.0 Million Planned in 2017-19 Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion 37% 42% 13% 66% 63% 72% 50% 59% 20082009-11 69% 57% 49% 79% 85% 100%

30. WSDOT’s MAP Story 1.1996 MAP Study Maintenance Task Completion (Preventive Maintenance, Repairs, Utilities) Asset Condition (MAP Level of Service Scores) 2.Highway Asset Condition 32 Highway Maintenance Assets A through F Level of Service Strategic Plan Targets Current Condition = CY 2009 Declining Trend 3.2007 Performance Audit Introduce Task Completion Measure and Maintenance Backlog 4.2008 Backlog Needs & Funding $85 Million – 10 Year Plan (Existing) $16.8 Million Funded in 2009-11 $24.1 Million Planned in 2011-13 $22.7 Million Planned in 2013-15 $12.3 Million Planned in 2015-17 $9.0 Million Planned in 2017-19 5.Growing Inventory & System Additions Additional Funds Highway Asset Asset Condition ITS Structural Bridge Pavement Culverts Guardrail (Cable) Pavement Markers Regulatory Signs C CY 2009SP Target Signals C+D+ B C+ CD+ C+ CD B-A- C+C AB+ Maintenance Accountability Process Maintenance Task Completion 37% 42% 13% 66% 63% 72% 50% 59% 20082009-11 69% 57% 49% 79% 85% 100%

31. Damage from natural events (i.e. storms, earthquake) Preservation Program Replace assets at end of useful life (lowest lifecycle cost) What Drives the Condition of Highway Assets Wear and tear from extended and prolonged use General deterioration over time (i.e. weather, corrosion) Damage from motor vehicle collisions Condition of Highway Assets Measured deficiencies in highway assets Level of Service Ratings Maintenance Program Operate the system Inspections Preventive Maintenance Repairs Improvement Program Add new assets to improve mobility and safety Added Inventory

32. Applying Asset Management to : 1. Pavements 2. Bridges 3. Drainage 4. ITS/Electrical