1. People 1 st PACE Regional Meetings Nov 2014

2. Update About People 1st  Who we are & what we do  Key activities for the next 12 months Trailblazer update Accreditation

3. About People 1st

4. Who are we? Employer-led charity with ten year’s experience of identifying the hospitality industry’s skills and labour needs, setting standards and supporting employers to increase the performance of their people

5. What we do People 1st identifies industry needs and in partnership with employers develops solutions to increase performance through people

6. How we do this 1.Provide leadership on skills 2.Ensure vocational environment is fit for purpose 3.Identify or develop appropriate solutions

7. Key achievements Provide leadership on skills Research: State of the Nation report, monthly research insights, policy bulletins Recognising quality provision: 18 hospitality accreditations and 28 quality marked training programmes

8. Key achievements Ensure vocational environment is fit for purpose Supporting future of industry apprenticeships through Apprenticeship Trailblazer 30,900 apprentices certificated last year

9. Key achievements Identify or develop appropriate solutions 37,000 people through WorldHost training 5,000 employed through Employment Academies

10. Key activities over next 12 months Provide leadership on skills Intelligence and policy activities underpinning our campaign themes

11. Key activities over next 12 months Ensure vocational environment is fit for purpose Management of trailblazer activities Piloting new apprenticeship standards and system

12. Summary Intelligence is at the heart of our work Our products and services are driven from our research Partnerships are key to us addressing industry’s needs

13. An update on the apprenticeship trailblazers

14. Update 1.Re-cap on the sector trailblazers 2.Provide a quick summary on their status 3.Set out the timelines and next steps

15. Apprenticeship reform Employers design and set apprenticeship Simplify the system: short and easy to understand standards (2 sides A4) Increase the quality through rigorous assessment Give employers purchasing power rather than the providers New job role A minimum stretch of 12 months training

16. Trailblazers Not one but now five trailblazers: Trailblazer 2 1.Aviation 2.Hospitality 3.Retail 4.Travel Trailblazer 3 1.Bus and coach (October 2014)

17. The role of People 1st Co-ordinated submissions Liaise with government and interpret policy Managing agent Development expertise

18. 15 sector apprenticeship standards HospitalityRetailTravelAviationBus and Coach PHASE 2 Senior Culinary Arts Chef Senior Production Chef PHASE 3 Hospitality Team Member Commis Chef Chef de Partie PHASE 2 Retailer PHASE 3 Retail Supervisor Retail Manager PHASE 2 Travel Consultant PHASE 2 Airside Operator PHASE 3 Bus and Coach Technician Engineering Manager HGV Engineering and Maintenance

19. Current status Approved August 14Re-submitted October 14 Disputed October 14 New development October 14 to February 15 Senior Culinary Arts Chef Senior Production Chef Airside operator Retailer Travel Consultant Hospitality and Travel Supervisor Hospitality and Travel Manager Hospitality Team Member Commis Chef Sous Chef Chef de Partie Retailer Supervisor and Manager Bus and Coach Technician Engineering Manager HGV Engineering and Maintenance Assessment September 14 to February 15

20. Timelines Assessment development chefs and airside operator  February 2015  Pilot 2015/16 Retailer, travel consultant, hospitality supervisors and managers assessment and Phase 3 development  Assessment April – June 2015  2016/17

21. Accreditation

22. Hospitality Accreditation Recognises the fantastic work colleges and training providers are doing to: Work with employers, fully understand their needs and deliver the right results Maximise learners’ potential through enriched training and development, and employability skills

23. Hospitality Accreditation Work strategically to continue to raise professionalism within the industry Raises profile of college restaurants

24. What is accreditation about? Employers, colleges and providers working together to achieve the best results in training and developing learners and making their first step into industry a positive one A network to share best practice, and identify and address critical issues relating to training and development

25. What is accreditation about? Distinguishing employer endorsed colleges and training providers, so that members of the accredited network are the preferred option

26. Why is accreditation needed? By 2020 the hospitality industry needs to recruit over 660,000 employees: Promoting excellence in hospitality will help compete with other industries that also have big numbers to recruit

27. Why is accreditation needed? The strengthened link between colleges, providers and industry is important not just to recruit, but to retain staff Combined efforts are more likely to have a greater impact and results will be aligned

28. What does accreditation look like? Nine quality measures Recognition as a Centre of Excellence Three stage process AA College Rosette Employer panel

29. The Measures Involvement with the Workplace Employer Engagement & Endorsement Quality of Teaching & Learning Continuous Professional Development Forward Planning Resources

30. The Measures - cont Self-Assessment / Reflection Learner Voice Recruitment, Information, Advice & Guidance

31. The process Application Verification visit Industry Panel Approval

32. The visit Focus Group with Students Focus Group with Employers Focus Group with Staff Lesson Observation Review of Resources

33. AA College Rosette

34. The benefits for colleges Bringing together the network of accredited providers to share best practice Regular updates on critical policy and skills information A process that can support Ofsted inspections

35. The benefits for colleges Continuous Professional Development support for staff and students e.g. master classes and videos Employers signposted to accredited providers Recognition on web portals Recognition from the AA

36. What difference does it make? Increased commercial revenues More students of a higher quality Increase in number of employers working with them

38. For more information http://www.people1st.co.uk/Recognising- excellence/Accreditation

39. Contact details Andy Doyle Operations Manager, People 1st andy.doyle@people1st.co.uk 07775 016869