1. National Institute of Food and Agriculture – NIFA FOD ASAP customer service vs. Treasury ASAP customer service by Eric D. Still-Branch Chief FMB1

2. Financial Operations Division ASAP System: NIFA utilizes the Automated Standard Application for Payments (ASAP) system to distribute grants throughout the United States. ASAP is a web- based electronic payment and information system developed by the Financial Management Services (FMS) under the Department of Treasury and the Federal Reserve Bank of Richmond ASAP allow grantee institutions receiving federal grants to draw down funds from accounts pre-authorized by NIFA. ASAP receives payment requests and transmits payment to either the Federal Reserve Bank or the U.S. Treasury for deposit into the grantee’s bank account.

3. Financial Operations Division Enrollment and creation of accounts in ASAP Authorization of ASAP/PMS accounts Certification of funds in ASAP/PMS Manage the FOD ASAPcustomerservice email box.

4. Financial Operations Division FOD ASAP Award Letter:  The ASAP award letter is emailed to the AO (Authorized Official). This should be the same person identified on block 19 of the SF 424.  The ASAP award letter includes the following information:  The Award number 2010-36100-XXXX  Name of the Institution  FOD ASAP customer service email  Treasury ASP customer service information by Region

5. Financial Operations Division Financial Operations Division ASAP Customer Service Telephone: 202-401-4237 Hour of Operation M-F 7:30am to 4pm www.ASAPcustomerservice.nifa.usda.gov Categories:  Payment Status  Return Funds

6. Financial Operations Division Treasury ASAP customer service Regional Contact Information Hour of Operation M-F 7:30am to 4pm www.fms.treas.gov/asap/ Time ZoneReginald Financial CenterContact Number EasternPhiladelphia(215)-516-8021 CentralKansas City(816)-414-2100 Mountain/PacificSan Francisco(510)-594-7182 Categories:  ASAP User ID and Password  Set-up Bank Information  Assist with Enrollment  Set-up Payment Method

7. FMB1-Payment Team- Con’t Treasury ASAP customer service Regional Contact Information Hour of Operation M-F 7:30am to 4pm www.fms.treas.gov/asap Categories Con’t  Notification that ASAP account is due to expire  Notification of rejected bank information  Notification that Enrollment is rejected

8. Financial Operations Division Q/As