1. Shine As A New Employee Your key to success!

2. Purpose:  Help you make an easier transition as a new employee  Lead you to job satisfaction & success in the work you do  Increase your confidence & productivity  Assist you to be the best employee you can be

3. 8 Core Beliefs Use this job so that it works for you. Any job is worth doing well. You get as much as you put in. Attitude matters. Daily choices that shape your destiny. Treat your employers as customers. Success is related to skills and behaviours. Want more from work than a paycheck.

4. Calming New Employee Jitters

5. 6 Things to Remember  It’s not a contest  Prove only that you are teachable  80% of success is just showing up  You are incomparable  Focus on progress, not perfection  Measure your progress bit by bit

6. Dealing With Change Preparing for transition

7. 4 Stages of Transition 1. Feeling lost 2. Finding your bearings 3. Getting into the swing of things 4. Adjusting to your environment

8. Tips to Ease Transition  Identify what stage you’re in  Have realistic expectations  Focus  Ask questions  You’re not alone  Learn a little each day  Have a sense of humour

9. Understanding Workplace Culture When in Rome, do as the Romans do

10. Learn the Unwritten Rules Dress CodePersonal Use of Equipment & Resources Everyday RoutineUnusual Circumstances Other

11. Meeting New People Start with a clean slate

12. Tips for Meeting New People  Introduce yourself  Shake hands  Learn their names  Greet with a smile  Accept praise  Great customer service  Don’t need to impress  Careful when sharing personal information  Be service-oriented  Ask for clarification  Look your best  Don’t stereotype  Expect to like everyone

13. Satisfying Employer Expectations  Follow rules  Show up on time / Call if late or sick  Good personal hygiene  Be professional  Managing your moods  Admit mistakes  Take constructive criticism  Treat others with respect  Use your time wisely  Meet goals  Give credit to others  Be honest  Be loyal  Don’t lie, cheat or steal  Stay sober

14. Company Style  Greeting customers  Answering phones  After work functions  Co-worker interaction  Business-like and serious or more casual

15. Clarifying Performance Goals Be S.M.A.R.T.  S – Specific  M – Measurable  A – Achievable  R – Relevant  T - Timely

16. Paying Attention to Your Surroundings Your learning how to:  Solve problems  Relate to people  Run a business  Budget  Use tools & equipment  Juggle life & work

17. Learning From Mistakes Make fresh ones, not the same ones

18. 6 Tips for Fresh Mistakes 1. Learn from your mistakes 2. Apologize for your mistakes 3. Let mistakes come from good intentions 4. Be forgiving for others mistakes 5. Expect to make at least one mistake a day 6. Change the way you look at things

19. Don’t Let Worry Cramp Your Style Worry is nothing more than letting your imagination create its own fear of the future and thinking it’s real

20. Reflect the Company Image

21. Go The Extra Mile  Do more than you’re asked  Try new things  Find something to do  Look for ways to save money  Look for ways to make money  Volunteer to do things  Try to improve every day  Do your best  Offer to learn new things  Look for solutions to problems

22. Shine In The Eyes Of Your Customer  Pay attention to their needs  Resolve problems  Go beyond what is expected

23. Be A Team Player