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BNSF Ethics and Compliance Program Roger Nober Executive Vice President Law and Secretary July 13, 2011
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PRIVILEGED AND CONFIDENTIAL 2 BNSF’s Ethics and Compliance Program KEY COMPONENTS Tone of Management Program Design and Implementation Employee Communication and Training Monitoring Effectiveness
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PRIVILEGED AND CONFIDENTIAL 3 Culture of Compliance Tone at the Top Leadership Model Vision and Values Annual Plan Personal Objectives Initiatives 1-3 years Strategies 3+ years Vision & Values and Leadership Model
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PRIVILEGED AND CONFIDENTIAL 4 Tone at the Top Tone at the top is a visible willingness by senior management to let values drive decisions to prioritize those values above other factors – including financial results, and to expect all others in the organization to do the same.
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PRIVILEGED AND CONFIDENTIAL 5 Chief Compliance Officer Function Leadership Model Annual Plan Personal Objectives Initiatives 1-3 years Strategies 3+ years Vision & Values and Leadership Model LEADERSHIP MODEL Create a Compelling Vision Model the Way Lead More; Manage Less Communicate, Communicate, Communicate Make Development a Priority VISION: Our vision is to realize the tremendous potential of BNSF by providing transportation services that consistently meet our customer’s expectations. VALUES: Shared Values, Style, Community, Liberty, Equality, Efficiency
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PRIVILEGED AND CONFIDENTIAL 6 Compliance Program Strategy While primarily focused on preventative measures, a formal compliance and ethics program also: Minimizes the impact of unethical behavior on company operations and financial performance; Provides consistency in applications of higher standards of conduct company wide; Enhances and safeguards the company’s reputation; Provides business and brand benefits; Builds customer trust and loyalty; Facilitates acquisition and retention of talent; and Demonstrates commitment to global responsibility.
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PRIVILEGED AND CONFIDENTIAL 7 Compliance Program Chief Compliance Officer Code of Conduct Company Policies Risk Assessment and Mitigation Design and Implementation of Compliance Plans Communication Training Monitoring Effectiveness / Internal Audit Coordination
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PRIVILEGED AND CONFIDENTIAL 8 Code of Conduct Highlights Employee’s Obligations and Expectations Q&A to Reinforce Education Online Annual Certification Conflict of Interest and Other Reporting Requirements Links to Policies Leaders’ Guide
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PRIVILEGED AND CONFIDENTIAL 9 Policy Management Policy on Policies Review and Approval Process Annual Review Ensure consistency and clarity of policies Communicate employee obligations effectively Monitor Effectiveness through training and enforcement Document exceptions
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PRIVILEGED AND CONFIDENTIAL 10 Communication and Training New Employee Orientation Learning Management System Online Annual Certification Web-Based Training Live Training Leaders’ Guide Policy Communications – BNSF News Leaders’ Guide A guide to answer some common compliance and ethics-related questions It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently. ~ Warren Buffett
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PRIVILEGED AND CONFIDENTIAL 11 Monitoring Effectiveness Assessing Risk – Enterprise Wide Risk Assessment Corporate Audit Services – Annual Audit Plan Fraud and Controls Meetings Employee Hotline Conflict of Interest Reporting and Tracking
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PRIVILEGED AND CONFIDENTIAL 12 Specific Compliance Issues Acceptance and Giving of Gifts Political Contributions PAC Activities
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