1. Appendix Provincial results compared to the Canadian average Statistical testing indicates whether results are significantly different from the Canadian average. 1

2. Timely access to primary care Older Canadians (55+) whoB.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Waited for at least 2 days to see a doctor 50%55%57%54%50%58%54%55%53% Said it was very or somewhat difficult to get medical care after hours 47%45%49%55%47%60%53%59%57%65%51% Went to the ED for a condition that could have been treated by their regular doctor 30%39%33%34%39%38%42%37%40%50%37% Waited for at least 2 months to see their specialist 24%28%32% 24%25%29%27%28%34%25% Compared with the Canadian average Above averageSame as averageBelow average 2

3. Cost as a barrier to health care B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Did not see a doctor for a medical problem because of doctor visit costs 4% 3% 4%3%5%3%5%4% Skipped a medical test, treatment or follow-up recommended by a doctor because of diagnostic/treatment costs 3%4%2%4%7%4%5% 4%6%5% Did not fill a prescription for medicine or skipped doses of medications because of prescription costs 8%6%2%7%8%7%12%7%8%7% Did not see a dentist when needed to because of the dental costs 17%12%9%15%16%14%19%18%11%16%15% Compared with the Canadian average Above averageSame as averageBelow average 3

4. Quality of care: patient-centred care B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Regular doctor always or often Knew important information about patients’ medical history 88%86%89%84%86%89%87%85%87%84%87% Spent enough time with patients 81%80% 79%81%87%80%85%80%78%82% Encouraged patients to ask questions 72%70%64%65%68%76%68%66%72%62%70% Specialists always or often Told patients about treatment choices 74% 75%78%77%58%73%76%80%77%72% Involved patients as much as they wanted to be in decisions 81%79%83%76%80%76%81%85%88%79% Compared with the Canadian average Above averageSame as averageBelow average 4

5. Quality of care: continuity of primary and specialist care B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Specialist did not have basic medical information from primary doctor 8% 11%10%26%13%6%4%9%13% Primary doctor did not seem informed or up to date about care from specialist 16%18% 46%22%10%13%10%25% Compared with the Canadian average Above averageSame as averageBelow average 5

6. Quality of care: medication reviews In the past 12 months, has a health care professional B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Reviewed all medications 77%78% 75%83% 75%66%77%65%80% Explained potential side effects 72% 67%76% 67%70%68%62%74% Given a written list of all medications 59%58% 51%67%80%66%62%57%54%67% Compared with the Canadian average Above averageSame as averageBelow average 6

7. Quality of care: management of chronic conditions B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Discussed with patients their main goals or priorities in caring for this condition 59% 61%57%61% 56%60%61%58%60% Given patients clear instructions about symptoms to watch for and when to seek further care or treatment 56%57%60% 58%68%62%58%62%58%60% Given patients a written plan to help them manage their own care 42%32%36%34%35%38%35%41%42%39%37% In the past 12 months, has a health professional Compared with the Canadian average Above averageSame as averageBelow average 7

8. Quality of care: health promotion B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. A healthy diet and healthy eating 54%52%49%47%52%48% 52% 47%51% Exercise or physical activity 60%55%52%51%55% 49%54%55%51%55% Things in life that worry patients or cause stress 27%23%25%24%26%20%22%32%22%24%25% Health risks of smoking or using tobacco and ways to quit 92%75%66%84%79%71%72% 60%59%78% During the past 2 years, has a health professional discussed Compared with the Canadian average Above averageSame as averageBelow average 8

9. End-of-life care B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Had a discussion with someone 61%62%57%60%64%57%55%56%55%47%61% Named a substitute decision-maker 46%53%44%50%60%52%47%43%42%32%53% Had a written document about end-of-life wishes 36%43%29%35%44%40%24%29%26%18%39% Compared with the Canadian average Above averageSame as averageBelow average 9

10. Perception of health and health care Health system ratings by province B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Minor changes 40%35%33%34%39%22%36%34%33%23%34% Fundamental changes 51% 52%49%48%63%51%53% 52%53% Completely rebuilt 6%9%10% 9%12%11%9%8%21%10% Self-reported health status by province B.C.Alta.Sask.Man.Ont.Que.N.B.N.S.P.E.I.N.L.Can. Excellent or very good 52%56%44%48%52%53%44%42%44%56%52% Compared with the Canadian average Above averageSame as averageBelow average 10