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CHAPTER 9 PRODUCT STRATEGY
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Developing New Products Product Life Cycle Branding Strategy
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DEVELOPING NEW PRODUCTS New Product Process New Product Failures
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NEW PRODUCT PROCESS Creative Ideas Time Creative Business Ideas Development and Testing Introduce New Product
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SEARCH FOR CREATIVE IDEAS Create cross-functional committees Collect stakeholder ideas Listen to customers
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TYPES OF CREATIVE IDEAS Never been done before Improved product technology Creative twist of an existing idea
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CREATIVE IDEAS EXAMPLES Charles Schwab Ralph Lauren Polo Shirts Houston National Bank Blue Chip Forecast
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Ralph Lauren Polo Shirt for Dogs
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CREATIVE BUSINESS IDEAS Company Fit Financial Analysis - Feasibility study - Business Plan
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COMPANY FIT Existing Production Fit Existing Distribution Fit Product Strategy Fit
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FEASIBILITY STUDIES Studies of potential new products, with evaluations of resources and time in screening creative ideas
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FEASIBILITY STUDY PROCESS Potential New Products Financial Viability Time and Resources Proceed or Drop Creative Idea
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PRODUCT DEVELOPMENT AND TESTING Product development - Types of new products - Product design Testing - Beta testing - Store audits
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COMMERCIALIZATION Launch new product Design and place promotions Fill distribution pipeline
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NEW PRODUCT FAILURES Failure to define target market Lack of customer knowledge Poor product performance
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NEW PRODUCT FAILURE EXAMPLES Betamax Harley Davidson Perfume Susan B Anthony Dollar
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PRODUCT LIFE CYCLE Sales IntroductionGrowthMaturityDecline Time
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STAGES OF PRODUCT LIFE CYCLE Stage SalesProfits Introduction Low Negative Growth ClimbingRising Maturity StablePeaking Decline DroppingDeclining
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CHARACTERISTICS OF THE INTRODUCTION STAGE Negative Profits Heavy Promotion Cost Heavy Distribution Cost
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INTRODUCTION STAGE EXAMPLES Electric vehicles Life Straw Astrata
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ASTRATA THEFT BOX Stops motor on stolen trucks Locks doors remotely, trapping thieves Programmed to notify police
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CHARACTERISTICS OF THE GROWTH STAGE Increasing Revenue Experience Curve Increasing Profits
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GROWTH STAGE EXAMPLES Kindle Greek Yogurt Smart Phones Zip Lines Audio Books
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SALES OF KINDLES 2009 2 million 2011 12 million
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AUDIO BOOK SALES 1997$480 Million 2013$1,200 Million
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CHARACTERISTICS OF THE MATURITY STAGE Intense Competition Maintain Promotion Layering Strategy
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MATURE STAGE EXAMPLES Crayola Baby carrots Campbell soup
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CONCEPT OF LAYERING Sales Time
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LAYERING EXAMPLES Chicken Soup for the Soul Movies Dental Services
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MOVIE EXAMPLES OF LAYERING Shrek Star Trek Halloween
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LAYERING OF DENTAL SERVICES Cosmetic Straighten Teeth Bonding Teeth Whiten Teeth
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DECLINE STAGE STRATEGIES Simplify Product Line Minimize Promotional Cost Discontinue Product Line Sell Product Line
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DECLINE STAGE EXAMPLES Hostess Brands Kodak Yellow Pages PC Decline
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YELLOW PAGES REVENUE 2005 14 Billion 2011 9 Billion
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BRANDING STRATEGY Product Names Major Types of Branding Multiple Branding Strategy Brand Extension
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PRODUCT NAMES Commodity Any company can use Grade Defined by government Brand Owned by a company
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COMMODITY EXAMPLES Aspirin Gasoline Nylon
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GRADING EXAMPLES Grade AA eggs Choice beef Organic foods
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MAJOR TYPES OF BRANDING National Brands by Manufacturers Store Brands by Retailers
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MANUFACTURING BRANDS ARE LOSING TO STORE BRANDS Mass media universe has shattered Mass channel universe has consolidated High gross margins for store brands
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MULTIPLE BRANDING STRATEGY BLANKET BRANDS - Same brand name INDIVIDUAL BRANDS - Different brand names
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EXAMPLES OF BLANKET BRANDS IBM Whole Foods (365) Costco (Kirkland)
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EXAMPLES OF INDIVIDUAL BRANDS Yum Brands Sears
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YUM BRANDS Pizza Hut Taco Bell Kentucky Fried Chicken
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SEARS RETAIL BRANDS Kenmore Craftman Diehard
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BRAND EXTENSION A company with a well-known brand uses that brand to market to a different product category.
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BRAND EXTENSION SUCCESSES Visio JELL-O pudding IAMS pet insurance
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BRAND EXTENSION FAILURES New Coke BIC pantyhose Hooter’s airline
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MOST POWERFUL BRANDS IN 2013 #1) Apple #2) Microsoft #3) Coca Cola #4) IBM #5) Google
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