2. Need Help? Contact the OIT HelpDesk: (865) 974-9900 or http://help.utk.edu

3. OIT’s Website Password Changes Technology Training IT Academy http://oit.utk.edu/training/online-training/academy Computer Lab Information Computer Security Information Technology Help “Are You New” Help Pages http://oit.utk.edu

4. Wireless Connectivity WIFI

5. Gone Phishing! “Attention Web-Mail User…your account will be deactivated…” “Click on the link below…login with username and password” OIT will NEVER ask you to email your name, password, or SSN! http://security.tennessee.edu

6. P2P Networks: Closed

7. Are You New? The Life Preserver

8. Student Computer Support Drop-off service for in-depth troubleshooting and repair Reloading an Operating System Removing viruses and spyware and much more… Quick-help services such as: Accessing UT's wireless network Installing and removing software and much more... At The Commons in Hodges Library

9. The Commons Student Computer Support The Studio The HelpDeskComputer Labs The Commons

10. NetID Uses Email Computer labs Online@UT MyUTK Wireless VolPrint

11. Volmail: UT Email Powered by Volmail is UT’s official form of electronic communication Your email address is netid@utk.edu

12. Look for People Finder at the top of any UT or OIT page UT’s Online Directory

13. MyUTK Take care of all your UTK activities from one central location http://myutk.utk.edu

14. Online@UT [Blackboard] Send Email Announcements Syllabus Course Materials (Lecture Notes, etc.) http://online.utk.edu

15. Staffed Computer Labs Commons in Hodges Library Art & Architecture Humanities Perkins Presidential Court

16. Free Technology Workshops Latest Microsoft Office Graphics Web page development Research Statistical http://oit.utk.edu/training

17. Stay Connected with OIT Follow us on Twitter for real-time status updates on tech services @UT_OIT

18. Four Ways to Get Help http://oit.utk.edu OIT Website http://commons.utk.edu The Commons http://oit.utk.edu/help/areyounew Are You New? The Life Preserver The HelpDesk (865) 974-9900 http://help.utk.edu

19. Questions?