1. RECRUITMENT

2.  «…the secret of good business is good people who are given a lot of trust and freedom as well as the right to make mistakes …» Sir Richard Branson

4. Fill in the blanks: letter of application / headhunters /apply for / covering letter / position / interview / CV / application form / recruit / applicants / shortlist / recruitment agency / hire / resume  When a company needs to 1.......................... or employ people, it may decide to advertise the job or 2.......................... online or in a newspaper. People who are interested can then 3.......................... the job by sending in a 4.......................... or 5.......................... and a 6.......................... or 7.............. containing details of their education and experience. In some cases, a company may prefer to do this initial selection after asking candidates to complete a standard 8............................

5. Fill in the blanks: letter of application / headhunters /apply for / covering letter / position / interview / CV / application form / recruit / applicants / shortlist / recruitment agency / hire / resume  The company's human resource department will then select the applications that it considers the most suitable and prepare a 9.......................... of candidates or 10.........................., who are invited to attend an 11...................... Another way for a company to 12.............. is by using the services of a 13.................. (US=search firm) or 14............ who will provide them with a list of suitable candidates.

6. letter of application / headhunters / apply for / covering letter / position / interview / CV / application form / recruit / applicants / shortlist / recruitment agency / hire / resume  When a company needs to 1 hire or employ people, it may decide to advertise the job or 2 position online or in a newspaper. People who are interested can then 3 apply for the job by sending in a 4 letter of application or 5 covering letter and a 6 CV or 7 resume containing details of their education and experience. In some cases, a company may prefer to do this initial selection after asking candidates to complete a standard 8 application form.

7. letter of application / headhunters / apply for / covering letter / position / interview / CV / application form / recruit / applicants / shortlist / recruitment agency / hire / resume  The company's human resource department will then select the applications that it considers the most suitable and prepare a 9 shortlist of candidates or 10 applicants, who are invited to attend an 11 interview. Another way for a company to 12 recruit is by using the services of a 13 recruitment agency (US=search firm) or 14 headhunters who will provide them with a list of suitable candidates.

8. How to write a CV?  one or two pages preferred  graphic elements – visual clarity (bold, underlining, indent, headings, …)  reverse chronological order

9. Major headings  Personal Details (name/surname,…)  Education (schools and degrees)  Work Experience (Professional Experience) action verbs: managed, supervised, developed, taught, initiated, monitored, researched...  Skills (computer skills, languages, driving licence…)  Personal Background (Activities) (hobbies, interests …)  References (names of referees) * Useful advice: MK, pp. 33-34

10. Capital letters missing below?  Names of institutions (e.g. university of Zagreb)  Degrees (e.g.master in management)  Languages and nationalities (e.g. fluent in french)  Job positions (e.g. finance manager)

11. CV - do not forget capital letters!  Names of institutions (e.g. University of Zagreb)  Degrees (e.g.Master in Management)  Languages and nationalities (e.g. fluent in French)  Job positions (e.g. Finance Manager)

12. Does the CV meet the standards of professional communication? In other words, is it … …accurate …concise …clear (wording and layout!) …complete …and with good spelling and grammar?

13. Write the CV of an ideal candidate for the following position: a) FEB is inviting prospective candidates to apply for the position of Student Assistant at the Department of Business Languages. Please submit your applications in a sealed envelope by 21 Jan 2015. b) http://www.hnb.hr/o- hnb/zaposljavanje/studenska_praksa/h- natjecaj_studentska_praksa_2015.pdf

14. Assessing a CV  Overall layout?  All headings in place?  Capital letters? (institutions, job positions, degrees, languages)  Details about previous jobs?  Contact details in References?  Years? (Cro. style vs. English style)  Spelling?

15. Cover letter/ Letter of application  Clear structure  Specific reference to the company  Pointing out one’s advantages (MK, 32-33): e.g.work experience, academic achievement, personal skills, language skills, cross-cultural experience, other achievements (sports,...)

16. Reading assignment (optional) The Untouchables

17. Words, words, words  Mediocre, mediocrity  Knowledge workers  Cutting-edge (technology)  Fungible jobs  Commoditized jobs  Digitized work  Anchored  Vanilla documents

18. Reading assignment 1.Who are the untouchables? 2.How does one become untouchable in the flat world?