1. Daylight Savings Time Transition Planning

2. The Daylight Savings Operational Risks Affect on transaction cash flow? Affect on service delivery? Affect on agency business partner stakeholder expectations? Affect on Oregonian benefit services? Do we have a Business Plan to Handle the Service Delivery and Operational Risks?

3. DST Transition Planning Business Impact Analysis

4. Focus on What Is Important — Use Business Impact Analysis Develop Impact Scenarios What are the business processes? What is the impact? (e.g., services, financial, reputation) Define the Recovery Objectives Assess Resource Requirements Analysis Delivers Identification of critical processes Potential of loss over time Nature of the loss Recovery objectives Minimum resources to run The Business Impact Analysis Process

5. DST Risk Management and Contingency Planning Effect Cause 1 Cause n Cause 4 Cause 2 Cause 3 Process Disruptions Impacts: Safety Financial Reputation Contingency Planning (deals with effects, impact reduction and returning to “normal”) Risk Management (counter measures, prevention, circumvention, probability reduction, transfer or sharing of risk) Diagnosis Dealing With Effects Probability