1. OECD Task Performance Indicator Gerry McGovern gerry@customercarewords.com www.customercarewords.com @gerrymcgovern

2. Task 5 – Box 1.2 Employment What is the title of Box 1.2 on page 73 of OECD Employment Outlook 2009? Median time on task (sec) =215 Optimal time on task (sec) =81 Task Performance

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11. Browse free publication: What is the title of Figure 1.1 on page 17 of OECD Employment Outlook 2012? Success/Failure RatesCompletion Time Task 5 performance =

12. OECD Task Performance Indicator Gerry McGovern gerry@customercarewords.com www.customercarewords.com @gerrymcgovern