1. Capitol Hill Housing Portfolio Assessment Presentation at AHMA/ARHC Conference April 23, 2014 Jill Fleming Brad Lange

2. Capitol Hill Housing Founded in 1976 Functions as Community Development Corporation on Capitol Hill, Seattle Owns and operates 44 buildings encompassing 1,197 units 88 units under construction Additional development opportunities in pipeline

3. History of Asset Management at CHH 2007—Created Asset Management Department Capital Needs Assessments Partial Portfolio Assessment 2013– Asset Management 2.0 Bubble charts and Action Plans

4. Portfolio Assessment Goal is to provide assessment of portfolio for Board and Senior Management decision making. Evaluated three aspects of each property: Net Income Mission Alignment Financial Sustainability

5. Mission-Income Matrix

6. Bubble Scattergram

7. Scattergram Snapshot in time. Goal is to move properties to Quadrant I. This methodology based on the book Nonprofit Sustainability by Bell, Masaoka, Zimmerman

8. Quadrant I– Star Properties

9. Quadrant II– Heart Properties

10. Quadrant IV– Cash Positive

11. Quadrant III– Unhappy Properties

12. Financial Performance Measure Used Net Income as measure of financial performance Adjusted so fee income to CHH is included as Net Income

13. Net Income

14. Mission Alignment Settled on five factors: Location, Affordable Housing, Community, Pedestrian Oriented Activities, Building Design.

17. Financial Sustainability Used projected capital expenditures from Capital Needs Assessments for next seven years. Developed score to compare properties. Size of dot based on score.

18. Bubble Scattergram

21. Action Plans Purpose is to provide strategic road map for each property Provide framework to improve property operations. Staff buy in for improvements and timing.

22. General Building Info Financials including per unit comparisons Capital Needs/ Financial Sustainability

23. Mission Score Survey resultsTurnover Info Comments Steps to improve property across each metric Goal and timetable

24. Questions? Email us at: Jill Fleming- jfleming@capitolhillhousing.org@capitolhillhousing.org Brad Lange- blange@capitolhillhousing.org@capitolhillhousing.org Thanks for your time!