1. Cultivate Talent Overcoming Resistance to Change Using Push and Pull Approach

2. Cultivate Talent Objectives Gaining Buy In – Lone Nut or First Follower? Push Pull Change Process – Relationships – Clarity – Engage – Environment – Delivery Clarity - Your Self Assessment

3. Cultivate Talent Are you the lone nut? Or are you the First Follower? To get change you need to get your key followers onside

4. Cultivate Talent Relationships are changing the way we do business Command and Control New ways to get things done

5. Cultivate Talent Push and Pull Influencing Styles

6. Cultivate Talent Clarity – Sense of Purpose Create a burning platform Create an attractive future

7. Cultivate Talent Clarity – New goals and strategy Set and get buy-in to new goals Shift belief and identity

8. Cultivate Talent Clarity – Ways of Working What are we passionate about? Agree behaviours and values

9. Cultivate Talent ARCADIS UK Grown by acquisition and had no clear identity Had to lose 300 of 800 people in the UK business Engaged 50+ key people across the UK to:- Understand the culture What needs to be fixed New identity and culture ID improvement projects IT project key to process

10. Cultivate Talent

11. Cultivate Talent Our Purpose is: “To proactively identify and deliver projects that add real value to the business” Overall change objective: “Move from being a cost centre to being a business service centre”

12. Cultivate Talent Our job (purpose): “Is to get 39 trains into service every day” Bombardier Transportation, Victoria Line

13. Cultivate Talent Clarity – Creating open leadership Drive leadership from top Empower self leadership

14. Cultivate Talent Engage – Creating followers Launch key change initiatives Celebrate what’s worked

15. Cultivate Talent Engage – Communicate at all levels Constant communication Identify the key role models

16. Cultivate Talent Engage – Teaching and Coaching Coach your talent to deliver Highlight failings, debrief, act

17. Cultivate Talent Environment – Process and Networks Re-design to get enabling processes and procedures Build effective human networks and innovation

18. Cultivate Talent Environment – Innovation and Structure Establish right structures Create freedom to innovate

19. Cultivate Talent Environment – Frame and Empower Empower people to act Provide support to perform

20. Cultivate Talent Delivery – Align Strengths and Skills Make better use and application of strengths Improve key skills required and address weak areas

21. Cultivate Talent Delivery – Accountability and Measures Have clear KPI’s signposted Be outcome focused

22. Cultivate Talent Delivery – Drive for Results Raise team performance Results only work environment

23. Cultivate Talent Clarity – Your Self Assessment Do you have clarity for change, your project or team? – Vision and Purpose? – Agreed goals/deliverables? – Agreed ways of working? – Aligned to other teams? – Desired reputation?

24. Cultivate Talent Recap on what change needs…. The “First Followers” Clarity: sense of purpose, agreed goals and deliverables Engagement: key players, empower, motivate, flex your styles Environment: framework to allow people to succeed Delivery: focus on outcomes and results

25. Cultivate Talent Are you a Lone Nut or a First Follower? Interested in taking action? 1:1 session PM Today Follow up call/meeting Adrian Woodstock Cultivate Talent www.cultivatetalent.co.uk Adrian.woodstock@cultivatetalent.co.uk