1. Frequently Asked Questions What is CarShare CarShare is National Grid’s employee car sharing scheme. Car sharing is when two or more people share a car and travel to work together. What’s in it for me? The benefits of sharing your journey to work with a colleague are many. It will make you eligible for a permit to park on site (subject to terms and conditions) and could save you money on fuel costs, wear and tear on your car and reduce your carbon footprint. Do I need a car in order to sign up to CarShare? No, many people are happy to offer lifts in exchange for sharing the fuel costs. You can register your journey as ‘seeking a lift’ if you do not have a car. What are the costs of car sharing? We suggest that drivers and passengers share the cost of petrol. Please note that drivers should not make a profit from sharing a car as in most countries this can invalidate their insurance and tax.share the cost of petrol What are the insurance implications of car-sharing? In most countries insurers state that car sharing will not affect an individual's car insurance. e.g. The Association of British Insurers clearly states that car- sharing won't affect the insurance of their members, so long as a profit isn't made. Drivers with any concerns should check with their insurance company as terms and conditions may vary between insurance providers over time. How can I find a car-share partner? Simply sign up to CarShare and search for a match – a step by step guide is provided overleaf. What are the chances of finding a suitable match to my requirements? Quite good! The scheme has been designed to help identify all possible ways of getting you from A to B. The system will search for matches from your home post code and anywhere along the route to your final destination. Suitable matches are displayed on a map. Is it possible to find a travelling companion of the same sex? Yes, through our advanced search you can select ‘only male’ or ‘only female’ matches. A step-by-step guide www.nationalgrid.liftshare.com

2. How do I register for CarShare? Step 1 Sign up - visit www.nationalgrid.liftshare.com. You can access the site from the Property Infonet pages or directly by typing the address into your web browser.www.nationalgrid.liftshare.com Please note: You will need to use your work email address (ending in @uk.ngrid.com, @nationalgrid.com or @compass-group.co.uk) if you do not have one of these email addresses or would prefer to sign up with a personal email then you will need to request the password from the Travel Plan Co- ordinator (contact details at the end of the leaflet) Activate - Once you have added your journey details, you will be sent an email. You need to follow the link in the email to activate your account. Step 2 Search - Simply click on find a match and the system will find other members of National Grid’s CarShare scheme that travel the same way. Contact a match - Use the secure system to make contact with someone making a similar journey to you. Step 3 Share – Once you have entered into a BUDi group you will be eligible for a permit to park on site, save money and reduce your carbon footprint! How do I create or join a BUDi group? Step 1 Search for someone to share your journey with by clicking on the ‘search’ button next to your journey on the home page. Step 2 Send a ‘request to share’ message to a person that you would like to share with. Click on the ‘find out more’ button, then ‘contact’ to ‘send a request to share’ message or ‘phone member’ to view the telephone number. Step 3 If you already have a CarShare partner you will still need to register your journey through the system. To do this, follow the same process as outlined above (step 1 and 2) and find the person you are sharing with from the list of matches. If you can’t find the person you are sharing with; at the end of your potential matches there is an option to ‘find member’; selecting this will allow you to enter your friend’s email address. Step 4 Having found a match, you need to update your sharing status. Go to ‘contacts’, confirm who you are sharing with and set up a BUDi group when prompted. If a BUDi group already exists for that member, you will be given the option to be added to that team. NB: If you have already updated your status to ‘Sharing’ but have not created / joined a BUDi group (you will need to do this in order to get a permit to park on site), you will need to click on ‘Sharing’ and then on ‘No’ and repeat step 4. Need more help? Contact the Travel Plan Co-ordinator by email: Laura.kelly@nationalgrid.com or call on 07775 540320