2. CHILDREN’S BEHAVIORAL HEALTH SERVICES Wayside Community Service Agency
What is the CSA?
The Community Service Agency provides two services under CBHI, the Children’s Behavioral Health Initiative.
ICC, Intensive Care Coordination
Family Support & Training
There are 32 CSAs throughout the state

3. Wayside Community Service Agency
Who is eligible for services under the CSA?
Children/Youth with an SED, (Severe Emotional Disturbance) and their families
Must be under the age of 21
Must have MassHealth Standard or Commonhealth
Parent/Caregiver/Guardian agree to participate
Most children/youth have complex needs and are working with other providers or state agencies

4. Wayside Community Service Agency
What do we do?
Assist families in identifying their strengths and needs (In-home behavioral assessment – CANS)
Use a Wraparound process to create plans that meet the needs of the child/family (Care Planning Meetings – Individual Care Plans)
ICC: Engage providers, state agencies, schools, and informal supports to collaborate

5. Wayside Community Service Agency
Family Partners:
Provide support from someone who has “been there”
Help parents develop advocacy skills
Support for family around school, CSA, court, hospital and agency meetings
Assist in identifying supports, community resources and family strengths to build on
New service: FS&T through IHT or OPT referral

6. Wayside Community Service Agency
What does a CPT (Care Planning Team) look like?
Welcome & Introductions
Vision for the Child and Family
Child & Family Strengths
Child & Family’s Current Concerns, Needs
Brainstorm Options
Goals & Specific Tasks
First Signs of Progress
Review & Update any Safety Plans
Schedule Follow up Meeting

7. Wayside Community Service Agency
Who attends CPT Meetings?
The family’s natural supports: family, friends, members of faith community, mentors, coaches, babysitters, neighbors (identified by family)
The family’s professional supports: therapists, social workers, teachers, school personnel, home-based clinicians, psychiatrists, psychologists, emergency service providers
Who ever the family would like to be there

8. Wayside Community Service Agency
What is our goal?
To assist families with access to community based services, resources & supports
Help families sustain the services, resources & supports that work for them
Assist families with the day-to-day coordination & collaboration of all their services/supports
Provide HOPE to families and all who are part of their team

9. Wayside Community Service Agency
What other services are available to families through CBHI?
MCI, Mobile Crisis Intervention
In-Home Behavioral Services
Therapeutic Mentoring Services
In-Home Therapy

10. Wayside Youth & Family Support Network
MCI, Mobile Crisis Intervention
Therapeutic response to a child’s mental health crisis by trained crisis professionals
24 hrs day, 7 days week
Mobile service: in community setting (home, schools, residential programs, group homes)
Short term service (up to 72 hrs)
Access through local ESP (Emergency Service Provider)

11. Wayside Youth & Family Support Network
In-Home Therapy
In-home, intensive, family based treatment
Goals: treat child’s mental health needs & promote healthy functioning of child in family
Can be a stand alone service – do not have to have ICC or Out patient therapy to be eligible

12. Wayside Youth & Family Support Network
Therapeutic Mentoring Services
Structured one-on-one mentoring relationship between therapeutic mentor and child/adolescent
Addresses daily living, social & communication needs
Set goals to support social functioning
In home, school or social settings
Must have ICC, Out patient therapy or In-Home Therapy to be eligible

13. Wayside Youth & Family Support Network
In-Home Behavioral Services
Behavior management therapy and monitoring
Specialized service for children with persistent problem behaviors, who don’t benefit as much from talk-based therapies
Any setting where the child is naturally located, including home, school, childcare centers, respite
Child/youth must be enrolled in ICC or Out patient therapy to be eligible

14. Wayside Youth & Family Support Network
How to access CBHI services?
Families can call their MassHealth Manage Care Organization: MBHP, Network Health, BMC, Fallon, Neighborhood Health
Families can self refer to their local CSA
Child’s pediatrician can connect families to behavioral health services
Social Workers, therapists, court, school personnel can call on behalf of the family

15. Wayside Youth & Family Support Network
More information on CBHI :
More information on MassHealth:
Mass Family Voices

16. Wayside Youth & Family Support Network
Referrals for CSA: Kim Ward (508) ex 109
Referrals for Family Partner: Irene Roche/Robin Joyce
(508) ext 108/112
Referrals for IHT & TM: Shannon Ahern
(508) ex 324
Referrals for MCI: Advocates, Psychiatric Emergency Services (508)