1. Improving Workplace Behavior Presented by Veronica Rose & Ashanti Stewart

2. Communication Let’s talk about it. Let’s talk about it. Gossip “To be or not to be, that is the question” Gossip “To be or not to be, that is the question” Practicing Effective Communication Practicing Effective Communication Language Language Professionalism Professionalism Smile Smile

3. Work Ethics Pride Pride Integrity Integrity Honor System Honor System Team Spirit Team Spirit

4. Conflict Who’s going to be the bigger person? Who’s going to be the bigger person? Pre Judging – Inner Conflict Pre Judging – Inner Conflict

5. Let’s Discuss Some Scenarios Example 1 Example 1 There has been a rumor floating around the office that a furlough is on the horizon. How would you address this issue? There has been a rumor floating around the office that a furlough is on the horizon. How would you address this issue? A. Go back to your unit and have a discussion on other job opportunities B. Let everyone in the office have a piece of your mind and then proceed to packing C. Discuss your concerns with your manager

6. Let’s Discuss Some Scenarios Example 2 Example 2 You’re conducting a presentation and one of your colleagues, who is visibly agitated is making negatives comments and berating you in front of the team. How would you handle this scenario? You’re conducting a presentation and one of your colleagues, who is visibly agitated is making negatives comments and berating you in front of the team. How would you handle this scenario?

7. Let’s Discuss Some Scenarios Example 3 Example 3 You have an employee in your area whose dress has been the topic of discussion in the office and found offensive to co-workers. How would you address this issue? You have an employee in your area whose dress has been the topic of discussion in the office and found offensive to co-workers. How would you address this issue?

8. Improving Workplace Behavior Things to Remember Things to Remember –Be accountable for your actions and your career –Do you want to stand still or do you want to move forward? –Communicate Effectively –Smile!!!

9. Improving Workplace Behavior Presented by Veronica Rose & Ashanti Stewart