1. Smart Connect – Supplier Portal Training Module 2 – Creation of Service Confirmation

2. Steps for Service Delivery Mentioned below is the Service Delivery process to be followed by Suppliers on the Smart Connect Portal Post delivery of services at Cairn, get the services certified as agreed with your respective user Create a Service Confirmation on the Smart Connect Portal and submit for Cairn approval Attach a copy of the certification along with Service Confirmation on the Smart Connect Portal Once the Service Confirmation is approved and a final Service Entry Sheet (SES) generated in Cairn, you will get a mail notification from Smart Connect View the details of final accepted quantity by searching the Confirmation on the Smart Connect Portal Print a copy of the Final SES and attach with the invoice along with valid Cairn SES number and send to Invoice processing BPO to ensure faster payment processing.

3. You will be directed to this page to access the Portal Please enter the login id and password provided to you by the Smart Connect Team * Based on sample data Incase you have forgotten your password the same can be reset by clicking here. The new password will be sent to your registered email id

4. Upon successful submission of login details you will be directed to your home page on the Smart Connect Portal All POs can be accessed by clicking on the PO tab given here * Based on sample data

5. You need to have an upfront callout order / Purchase Order / Service Order / Limit Order to be able to make a service confirmation. Incase you don’t know the same please contact your relevant user in Cairn Please click on the link to access the PO against which Service Confirmation is to be created * Based on sample data The relevant order can also be directly searched by accessing the document search function

6. The Service line items along with their value will be visible here * Based on sample data

7. 1. Click on Create Confirmation to submit a new Service Confirmation * Based on sample data

8. On clicking on create confirmation you will be directed to the Confirmation screen where the service quantity is to be entered. 3. Select the line item against which confirmation is to be created * Based on sample data 1. Please enter an appropriate name to enable tracking (discuss with your user for the naming convention) 2. Enter the name of the person making the entry and the location of service delivery

9. * Based on sample data 3. Select the line item against which confirmation is to be created. 4. Click on “Propose Outstanding Quantity”. This is a mandatory step 5. System will propose outstanding qty for selected line items, you may reduce this if Confirmation is to be submitted for lower qty

10. Please attach appropriate documents as backup, which are required by your respective User in Cairn to approve the service confirmation 6. Add attachments by clicking here * Based on sample data

11. All attached documents will be visible here * Based on sample data

12. 7. Finally click on “Confirm” to submit this to Cairn

13. Incase you don’t receive this message please recheck steps 1 to 7, incase the problem persists please write to the smart connect help desk. You should get this message upon successful submission of the Service Confirmation * Based on sample data

14. After submission of Service Confirmation go back to the PO and click on “Display Document Flow” to see the status of the confirmation * Based on sample data

15. The status of all confirmations submitted against he PO can be seen the document flow * Based on sample data

16. The status will automatically get updated once the Service Entry is approved by Cairn Click here to view the details of the confirmation and approved qty and SES number from Cairn

17. The confirmation submitted by you may be approved, rejected or partially accepted by Cairn post verification Accepted – Qty has been accepted Cancelled – Qty has been rejected * Based on sample data 3. This column refers to final qty as per Cairn 1. This column refers to Qty ordered as per PO 4. This column refers to balance open Qty in the PO 2. This column refers to Qty submitted by vendor in the confirmation 5. This column refers to the SES number which should be referred to in Invoice

18. Approved Service Confirmation should be printed and attached along with Invoice submitted to BPO, to ensure faster payment processing 1. Click here to print the confirmation approved by Cairn * Based on sample data

19. Click to Open or Save the document

20. This PDF copy can be printed * Based on sample data

21. Incase you still face some issues in creating a Service Confirmation please feel free to write to us / call us on the details provided * Based on sample data

22. Thank You