2. Introduction

3. What is ? A highly customizable global marketplace accessible via the Internet consisting of both auctions and storefronts.

4. Advantages of using 1. Sales profits without overhead. 2. Access to a global marketplace. 3. Minimal investment of finances, time, and effort. 4. Save the trees! Almost everything is paperless!

5. What you need to get started on 1. Internet Access. 2. Access to a postage scale. 3. Credit card or paid e-mail account. 4. PayPal Account. 5. Items to sell and their detailed specifications. 6. A positive attitude, commitment, organization, and motivation to frequently check e-mail and.

6. General Services

7. Trust and Safety on 1. Security Center. 2. Dispute Resolution 3. ID Verification

8. Payments on 1. PayPal 2. Escrow Services 3. Equipment Financing

9. 1. Feedback Forum 2. About Me Page Member Reputations on

10. Tools on 1. Buyer Tools 2. Anything Points 3. Affiliate Program 4. Developers Program 5. International Trading 6. Giving Works 7. Downloads 8. Refer a Friend

11. Bidding and Buying Services

12. Protection on 1. Buyer Protection 2. Warranty Program

13. Managing Your Bidding Activity on 1. Retract your bid. 2. Make use of My.

14. Selling Services

15. Protection and Authentication on 1. Seller Protection 2. Square Trade Seal 3. Opinions, Authentication, and Grading

16. Listing Solutions on 1. Sell Your Item Form 2. Solutions Directory 3. Seller Tools 4. Trading Assistants 5. Giving Works 6. Report an Unpaid Item

17. Promote your Listings on 1. Promotional Tools 2. Add Link Buttons 3. Warranty Program

18. Selling References on 1. Seller Central 2. Seller Education 3. Seller News 4. Shipping Center

19. Advanced Seller Services on 1. Sales Reports 2. Stores 3. PowerSeller Program 4. Trading Assistants 5. Keywords 6. Business Marketplace 7. Co-op Advertising Program 8. Equipment Financing

20. Miscellaneous

21. Fees on

22. Tips for Using 1. Research FIRST. 2. Start small, but not too small. 3. If you don’t succeed, try again. 4. Ship immediately. 5. Respond to questions immediately. 6. Check e-mail frequently. 7. Check frequently.