1. Where credit union managers connect

2. CUMA Welcomes
John Tamas
“Present with power!”

3. Present with Power! Use Knowledge, Passion and Purpose to get your message across and accepted John Tamas, Partner The Dale Carnegie® Business Group
Copyright© 1998 Dale Carnegie & Associates, Inc.

5. Effectiveness of Presentations
“Boring”
44%
“Sleepy”
40%
“Stimulating” 3%
WSJ: Motivational Systems survey of 200 large company V.P.s

6. When Incongruent... Words 7% Sound of Voice 38% Look/Act 55%
Dr. Albert Mehrabian, UCLA Professor
10 year study of non-verbal communication

8. Fundamentals Own your material Feel positive about your subject
Relate the value of your message to your audience

9. Guidelines Research material Make brief notes
Use examples and analogies
Control nerves
Be open
Practice

10. Rapport Consider yourself honored Give sincere appreciation
Mention names
Play yourself down - not up
Smile

11. Rapport (2) Say “We” - not “You” Talk in listener’s interests Have fun
Don’t apologize

12. Rapport (3) Appeal to nobler emotions Welcome criticism
Be “a good person skilled in speaking”

14. Preparation Who is my audience? Purpose of my presentation?
How will I open?
Major points to make?
Supporting ideas and evidence?
How will I close?

15. Openings Startling statement Question Mystery statement Compliment
Dramatic incident

16. Evidence Doubt Defeats Demonstrations Examples Facts Exhibits
Analogies
Testimonials
Statistics
Doubt
Evidence
Doubt

17. Closings Conclude in a few words Appeal to a nobler motive
Propose a challenge
Dramatize

18. Closings (2) Repeat the benefit Motivating statement Use a quotation
Speak on a personal level

20. Benefits of Visuals Dramatize ideas Guide the presentation direction
Make the message easy to understand

21. The Power of Visuals
Copyright© 1998 Dale Carnegie & Associates, Inc.

22. Learning
83% more
through Eyes

23. Retention
Reading
10%

24. Retention (2)
Listening
30%

25. Retention (3)
Seeing
and
Listening
53%

26. Visual Design: Basic Guidelines
Copyright© 1998 Dale Carnegie & Associates, Inc.

27. 6 x 6 Rule
Six words per line
Six lines per screen

28. 6 x 6 Rule Violated Here’s the first bullet item for this screen
The next bullet item - it has more to say
This bullet item was hard to fit in this space
This bullet was very important to include
Now it’s time to see this very important bullet
Pretty soon the screen is filled with text
And the audience has to work too hard
Interest in speaker’s presentation may be lost

29. Basic Design Guidelines
6x6 Rule
The 10 Seconds Rule

30. Basic Design Guidelines
6x6 Rule
The 10 Seconds Rule
Check Spelling

31. Spelling Make sure to spell corectly Eye distracted by mistake
Listeners may miss message

32. Basic Design Guidelines
6x6 Rule
The 10 Seconds Rule
Check Spelling
Font Size
Font Size

33. Legibility 54 Impact Font Size
Legibility 12 Size of print on typed page
Legibility 18
Legibility 24 Minimum
Legibility 28
Legibility 36 Recommended
Legibility 44 Titles
Legibility 54 Impact

34. Basic Design Guidelines
6x6 Rule
The 10 Seconds Rule
Check Spelling
Font Size
Words and Graphics

35. Reporting Data as Text January Sales at 300 units
February Sales down to 250 units
March Sales best yet = 425 units!
Let’s go for April = 500 units

36. Make Data Visual Let’s Go! 600 500 500 425 400 300 300 250 200 100 Jan
Jan
Feb
Mar
Apr

38. Question & Answer Period
Clarifies message
Reinforces key points
Exposes resistance
Encourages audience interaction
Provides opportunity to add evidence

39. Q&A Guidelines “We have (time) for questions...”
“Who has the first question?”
Listen
Repeat or paraphrase
Respond

40. Q&A Guidelines (2) “Who has the next question?”
If no questions - state / answer own
“Who has the final question?”
Reiterate closing point

42. Where credit union managers connect

43. CUMA Trade Show Luncheon
Sponsored by…

44. Executive Breakout Sessions
Session 1 – Grand Hall E
Add Some Vitamin C to Your Workplace
Joe Sherren
Session 2 – Maple Room A
Lead, Follow or Get Out of the Way
Merge Gupta-Sunderji
Session 3 – Maple Room B
Present with Power
John Tamas

45. Where credit union managers connect

46. 21st CUMA Annual General Meeting
Where Credit Union Managers Connect
3:30 p.m. - Maple Room A & B