2. Agenda  What is knowledge?  What is knowledge management?  Knowledge management approaches  Knowledge and Social Entrepreneurship

3. Knowledge As a form of capital, must be exchangeable among persons, and must be able to grow

4. Knowledge Management   Knowledge management includes knowledge generation, the formalization of knowledge, storage of knowledge, diffusion of knowledge and the co-ordination and control of knowledge.

5. EMPOWER NATION MISSION  To assist development of creative and entrepreneurial spirit among individuals, groups, communities and to develop competencies for successful enterprising.  To assist development of entrepreneurial culture in all its aspects! Culture which promotes constant innovation to solve different problems for society's social and economic development. IN PURSUIT OF CREATING ONE MILLION ENTREPRENEURS

6. Data, Information, Knowledge  Data – raw facts; numbers  Information – data in context; readily captured in documents and databases  Knowledge – information plus experience to act upon

7. Knowledge  Information that is contextual, relevant and actionable  Knowledge is INFORMATION IN ACTION  Higher than data and information

8. Crucial Concepts for Knowledge Management Information = Knowledge  Information is digitisable  Knowledge exists in intelligent systems

9. Knowledge Types  Explicit knowledge  Tacit knowledge

10. Explicit Knowledge  Objective, rational, technical  Easily documented  Easily transferred / taught / learned

11. Tacit Knowledge  Subjective, cognitive, experiential learning  Hard to document  Hard to transfer / teach / learn  Involves a lot of human interpretation

12. Further Attributes of Knowledge  Know-how  Know-why  Know-what  Know-who  Know-where  Know-when (Collison and Parcell, 2001) (Collison and Parcell, 2001)

13. Activities of Managing Knowledge  Create  Discover  Capture  Distil  Validate  Share  Adapt  Adopt  Transfer  Apply

14. Knowledge Management Approaches  Self-service – internet portals; yellow pages; people finder  Networks and Community of Practice – knowledge sharing; learning communities  Facilitated transfer – internal consultants; dedicated facilitators; known experts

15. Sustainable Knowledge Management  Unconscious incompetence  Conscious incompetence  Conscious competence  Unconscious competence

16. SOCIAL VALUE CREATION

17. Knowledge Mangement “The wise see knowledge and action as one” (Bhagvad Gita). Intelligent organizations recognize that knowledge is an asset, perhaps the only one that grows over time, and when harnessed effectively can sustain the ability to continuously compete and innovate. Intelligent organizations recognize that knowledge is an asset, perhaps the only one that grows over time, and when harnessed effectively can sustain the ability to continuously compete and innovate.

18. Knowledge Circulation

19. In today’s economy business models are changing towards decapitalized New Economy (Outsourced Network) Old Economy New Economy INTELLECTUAL/ BRAND CAPITAL HUMAN CAPITAL WORKING CAPITAL PHYSICAL CAPITAL “Push” Focus Production Focus High Customer Focus Low “Pull” Focus

20. What is the difference between USING KNOWLEDGE for “Entrepreneurship” and for “Social Entrepreneurship”?

21. DIFFERENCES Purposes, not tools and techniques Benefits, not efficiency and efficacy Stakeholders, not skills and competences Methodology, not topics and approaches

22. Where are the differences?  Purposes: to transfer modern knowledge, tools and techniques, to fill the social and human gap generated by modern economies thus not neglecting economic laws  to ensure long term sustainability by putting the Human at the Centre of the System, not the high Capital-gains  to ensure corporate social responsibility and thus create wellbeing society for a difference welfare state

23.  Benefits: to increase quality and quantity of opportunities for competence bulding and work for people with different abilities, not neglecting basic market economy principles, efficiency and efficacy in social enterprising….

24.  Developing Stakeholders instead Shareholders communities: all the People, all the Civil Society, because everyone is affected directly or indirectly by the social-economic environments discrepancies and everyone can sooner or later became part of “disadvantaged group”, pushed at the edges of mainstream

25. Methodology: strongly focused on combining “cold” tools and techniques to improve efficiency and efficacy with “warm” human values, environmental care and human rights; personal development growth, social capital growth, etc…  to adapt those tools and techniques to specific Country/Region/Ethnic Group characteristics (social structure, economic structure, environment, demographic structure, geography…….)

26. THANKS FOR YOUR ATTENTION AND I HOPE THAT ABOVE STATEMENT CHALLENGED YOUR CREATIVE POTENTIAL ENOUGH TO STIMULATE FURTHER ACTIVE DISCUISSION!

27. Self-Assessment and Self-Reflection Self-Assessment and Self-Reflection

28. Self-Assessment and Self-Reflection Self-Assessment and Self-Reflection ”Who am I?” ”Who am I?”  Describe yourself in seven key words, intended for someone who don’t know you!

29. Here are some of the questions that I encourage all potential entrepreneurs to think about- 1. What gets you excited, gives you energy, and motivates you to excel? 2. What do you like to do with your time? 3. What drains energy from you in your work and in your personal relationships? 4. How do you measure success in your personal life? 5. What do you consider success in your business/career? 6. What are your specific goals for your personal life? 7. What are your goals for your business/career, including income, wealth, recognition and impact on your community? 8. What do you want to be doing in one year? In five years? In ten years? At retirement? 9. What are the major reasons you want to start a business? 10. How many hours are you willing and able to put into your new venture?

30. 11. How would you describe your tolerance for uncertainty and risk? 12. Do you easily trust other people working with you on a common activity? Why or why not? 13. How much financial risk are you willing to take with your new venture (personal assets, personal debt, etc.)? 14. What are the non-financial risks for you in starting a new business? 15. How do you react to failure? 16. How do you react in times of personal stress? How do you deal with stress in your life? 17. How much income do you need with your current lifestyle? 18. How long could you survive without a paycheck? 19. How much money do you have available to start your business? 20. Whose support (non-financial) is important for you to have before starting your business (family, spouse, etc.)?