1. WAKE TECH INFORMATION TECHNOLOGY SERVICES Information Technology Services Providing Virtual Computing to the Community September 15, 2008

2. WAKE TECH INFORMATION TECHNOLOGY SERVICES What Would You Put Into A New College?

3. WAKE TECH INFORMATION TECHNOLOGY SERVICES Technology Use on Campus Can be viewed as a “necessary utility”.Can be viewed as a “necessary utility”. Computing technology is indispensible.Computing technology is indispensible. Requires a significant investment in:Requires a significant investment in: –Infrastructure –Personnel –Maintenance –Budget Source: http://www.compuscomputing.net

4. WAKE TECH INFORMATION TECHNOLOGY SERVICES Definitions Thin Client: A student on your campus uses an inexpensive device using RDP protocol to communicate with centralized servers.Thin Client: A student on your campus uses an inexpensive device using RDP protocol to communicate with centralized servers. Virtual Client: A student, either on or off your campus, uses web-based access and RDP protocol to communicate with centralized servers.Virtual Client: A student, either on or off your campus, uses web-based access and RDP protocol to communicate with centralized servers.

5. WAKE TECH INFORMATION TECHNOLOGY SERVICES About “Thin Client” Computing Use inexpensive “thin client” device or RDP (remote desktop protocol)Use inexpensive “thin client” device or RDP (remote desktop protocol) Communicate with a special serverCommunicate with a special server All programs are run centrally on the special serversAll programs are run centrally on the special servers Using Virtualization, multiple sessions (as many as 30 to 60) can run concurrently on a single serverUsing Virtualization, multiple sessions (as many as 30 to 60) can run concurrently on a single server

6. WAKE TECH INFORMATION TECHNOLOGY SERVICES Back in the Olden Days…

7. WAKE TECH INFORMATION TECHNOLOGY SERVICES Back in the Olden Days…

8. WAKE TECH INFORMATION TECHNOLOGY SERVICES Decentralzied Desktop Computing For the past 20 years, desktop computing has been decentralized, meaning that all computing power was self-contained.

9. WAKE TECH INFORMATION TECHNOLOGY SERVICES Full Circle Technology is now fast enough and cheap enough to make the centralized model cost-effective.Technology is now fast enough and cheap enough to make the centralized model cost-effective. It’s better for security, for software licensing, and is much, much easier to maintain.It’s better for security, for software licensing, and is much, much easier to maintain.

10. WAKE TECH INFORMATION TECHNOLOGY SERVICES How They Work…

11. WAKE TECH INFORMATION TECHNOLOGY SERVICES How It Works Disk Images are created on the local SAN, or Storage Attached Network.Disk Images are created on the local SAN, or Storage Attached Network. The programs run on the centralized blade server center.The programs run on the centralized blade server center. It allows support to be mostly centralizedIt allows support to be mostly centralized This reduces the time it takes to “image”, or prepare machines for classThis reduces the time it takes to “image”, or prepare machines for class

12. WAKE TECH INFORMATION TECHNOLOGY SERVICES Thin Client Computing

13. WAKE TECH INFORMATION TECHNOLOGY SERVICES Thin Clients in Action

14. WAKE TECH INFORMATION TECHNOLOGY SERVICES A Thin-Client Computing Lab

15. WAKE TECH INFORMATION TECHNOLOGY SERVICES About “Virtual Client” Computing All programs are run centrally on the special serversAll programs are run centrally on the special servers Using Virtualization, multiple sessions (as many as 30 to 60) can run concurrently on a single serverUsing Virtualization, multiple sessions (as many as 30 to 60) can run concurrently on a single server Usually web-basedUsually web-based Perfect for distance learningPerfect for distance learning Perfect for bringing low-cost computing to remote locationsPerfect for bringing low-cost computing to remote locations

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20. WAKE TECH INFORMATION TECHNOLOGY SERVICES And Now For Some Math

21. WAKE TECH INFORMATION TECHNOLOGY SERVICES The Cost Of Thin Client Computing Item New Thin Client Lab Traditional Computer Lab Server Cost $ 2,691.50 $ - Virtualization SW $ 12,118.00 $ - Connection Broker $ 1,750.00 $ - DevonIT Thin Clients ($138.00 ea) $ 3,450.00 $ - Computer ($1,255.19 ea) $ - $ 31,379.75 Cost Per Lab* $ 20,009.50 $ 31,379.75 Life Span in years10 5 Cost per Lab per Year $ 2,000.95 $ 6,275.95 * No tax, shipping, or handling was included in the calculations for this comparison.

22. WAKE TECH INFORMATION TECHNOLOGY SERVICES Building Out a New Center 4 Computer Labs of 25 Seats Each Traditional LabThin ClientVirtual Client Computing Device$120,000$30,000$0 Infrastructure$50,000 $0 Servers$0$10,000 Storage$0$30,000 TOTAL$170,000$120,000$40,000 Assumptions: Dell computers at $1,200 eachDell computers at $1,200 each Devon IT thin clients at $138 eachDevon IT thin clients at $138 each Infrastructure (wiring, switches, servers) at $500 per seatInfrastructure (wiring, switches, servers) at $500 per seat Servers (50 sessions per blade, no chassis costs included)Servers (50 sessions per blade, no chassis costs included) No remote software (VMWare) costs includedNo remote software (VMWare) costs included Virtual computing requires no labsVirtual computing requires no labs

23. WAKE TECH INFORMATION TECHNOLOGY SERVICES Building Out a New Center 4 Computer Labs of 25 Seats Each Traditional LabThin ClientVirtual Client Cost$170,000$120,000$40,000 Labor$45,000/year$0 1 Remote Presence 2 NoneSomeAll More Benefits and Assumptions: 1.It would cost $45,000 per year to house a full-time technician at the new Center; Thin and virtual clients would be supported remotely. 2.With “Thin” or “Virtual” client infrastructure, students can access your software and systems remotely.

24. WAKE TECH INFORMATION TECHNOLOGY SERVICES Bringing “Free” Computing To the Community Thin clients decrease your purchase and operations costs.Thin clients decrease your purchase and operations costs. Virtual clients further decrease your purchase costs, and give you:Virtual clients further decrease your purchase costs, and give you: –The ability to provide software to anyone, anywhere –The ability to provide lab experiences to people with their own computing resources –The ability to generate FTE and provide services where none existed before

25. WAKE TECH INFORMATION TECHNOLOGY SERVICES Questions Thank you for your time and attention! Comments or questions? Darryl McGraw, CIO Wake Technical Community College Phone: (919) 866-5108 Email: ddmcgraw@waketech.edu