1. ESOL in the Scottish Borders

2. HGIOCLD? 8.1 Partnership Working Clarity of purposes and aims Service level agreements, roles and remits Working across agencies and discipline Staff roles in partnerships

3. How are we doing? Initial scoping exercise - established shared vision

4. How are we doing? Joint Strategic Action Plan delivers rolling programme across the Borders meeting the needs of a dispersed rural population

5. The Scottish Borders 2008-2009 413 Learners 7,191 Learner Hours 6 Centres: ▫Beginners ▫Beginners Plus ▫Access 2 ▫Access 3 ▫Intermediate 1 ▫Parents’ Groups Waiting List remained approx 100

6. Who are the Partners? SBC Community Learning and Development Borders College Skills Development Scotland (Careers) SBC Library and Information Services Migrant Support Project Job Centre Plus Berwickshire Association of Voluntary Service Scottish Government (Funding)

7. Single Point of Referral Simple for learners Simple for referring agencies Removes duplicate waiting lists Posters translated into 30+ languages advertise how to access service Inquiry forms and leaflets translated into Polish, Portuguese and Russian and widely available Awareness raising training: libraries, CLD, Careers, Job Centre Plus Information available in several formats, including www.newtotheborders.co.ukwww.newtotheborders.co.uk

8. Joint Initial Assessment Assessments carried out in major Borders towns on a rolling programme Choice of times offered if possible and piloting parallel childcare Have staged assessments in hotels, nursing homes as well as community venues to increase accessibility Reading, writing and spoken tasks to determine level Learners invited to join group at most appropriate level

9. Single Database

10. Joint celebration and evaluation February 2009 Learner feedback - Confident Individuals: Increased confidence and participation in community life (Langlee Parents group) Ask about employment rights/holidays/hours/shifts Doctors appointments (2) Confidence at work Making friends Can go out shopping – confident Feel more confident because I understand Confident shopping and school

11. Joint celebration and evaluation February 2009

13. Stakeholder Feedback Telephone Survey Feb 2009 – More frequent initial assessments More choice of time to attend assessments Childcare provision with assessments Partners feedback - More provision, especially in Berwickshire Increase range of provision eg intensive summer course, SCQF Level 5, non-accredited courses Reduce waiting times

14. Joint Practitioner Networking/Training Sharing practice through: Practitioners grapevine Networking and training events

15. The Future …… Continue to nurture the partnership Respond to changing demand Explore alternative approaches to future funding Increased focus on capacity building – parents groups