2. SAJH-GIS IN WATER SUPPLY - AN OVERVIEW

3. This system is to store digital water assets data in a master database. To support our company to develop, complete and manage GIS in water utility management. GIS data accuracy refer to JUPeM with sub- meter tolerence (Primary Data) Secondary Data - As-Built Drawing submitted with at least 4 points local reference coordinates. Users; - Management Level, Operation Department, Operation Executives. References; - JUPeM Digital Data (Cadastral & Topography), Google Earth, Road map. INTRODUCTION

4. BUSINESS TRANSFORMATION BEFORE 1989 JANUARY 1989 FEBRUARY 1994 MARCH 2000 2003 2007 MARCH 2009 SPAN MIGRATION MARCH 2011

5. BALANCE SCORE CARD 1. Company Balance Score Card was implemented in SAJH since 1999. The aim is to assist Management Team to set target and to monitor top-down measurable performance effectively. BSC belongs to every individual staff. Besides that, QM thru ISO standard was put in place. BSC clusters;- Financial – Company and dept budget Customer – dealing with 960,000 active customer billing accounts Internal Business Process – here lies the Integrated GIS performance monitoring. We measure Current Water Asset management; includes new land parcel /lot, new pipe laid, and tagging customers to GIS with DMZ boundary demarcation. Learning & Growth – is about related training and applications for Operations and Hydraulic modeling 2.IGIS – stands for INTERGRATED GEOGRAPHICAL INFORMATION SYSTEM. Launched by Chief Minister of Johore early 2008 to strengthen water supply management distribution effectiveness in the state. 3. HYDRAULIC NETWORK MODELLING – building model from GIS data verification, detailing, calibration model field test to simulate site operational thru model.

6. ORGANISATION CHART

7. Proposal in Monitoring SAJH Strategy Water Catchment Areas Using Unmanned Aerial Vehicle Technology (UAV) for State Government

8. AN OVERVIEW SAJH-GIS Milestones: 2001 – 2003 (Phase 1 – Pilot MBJB area) 2003 – 2005 (Phase 2 – Johor State) 2005 – 2007 (Integration to other systems) 2008 – Launching IGIS 2009 – Embarks tagging customers to GIS 2006 to 2009 - Hydraulic model dev 2009 – MWA WATER Inno Awards 2009 2010 - GIS retagging customer meter BIS & DMZ 2011 - Integration with NRW MS

9. * Coordination Meeting every month. Data merger and post every 3 months DEVELOPMENT TEAM GIS Team – the coordination of many disciplines and technical background

10. INFORMATION TECHNOLOGY DEPT. As an advisor on upgrading, modification, or enhancement of customize application on system or database Full support on maintenance of software and hardware Manage on collection and merging all remote sites database to master databases Manage on creation and distribution of database to remote sites (Control Rooms and FIS Centers)

11. CONTROL ROOMS (Remote Sites) Digitizing and updating water assets data for related areas (districts) Updates water assets ID for related areas (districts) Manage data transfer for merging process to master database

12. NETWORK DEPT. (HQ) Prepare the information of water assets (new or changes) Verification on site and updates information of pipes and valves Updates ID asset list water assets (reservoirs, wtp, pump house etc.)

13. Clear Water Tank Clear Water Tank Balancing/Storage Tank Balancing/Storage Tank Service/Balancing Tank Service/Balancing Tank Suction/Storage Tank Suction/Storage Tank Storage/Balancing Tank Storage/Balancing Tank Storage Tank Storage Tank WTP Trunk Main Trunk Main Trunk Main Trunk Main Distribution Reticulation Raw Water Main Raw Water Main Suction Main Suction Main Suction Main Suction Main DMZ Meter DMZ Meter DMZ Meter DMZ Meter BPH Definition of Reservoir & Pipes in SAJH WSS Water Supply System

14. DATA SOURCES Info from Network Dept. & Ctrl Rooms JUPeM Cadastral / Topography Data Road map As-Built Drawings. (New Housing Scheme, New Project, Asset Replacement) GPS Data (By Contractors & Leica GS20) FIS (Field Information System)

15. DATA CONVERSION *.shp translator *.dxf translator Digitizing from raster images Digitizing on screen (information from hardcopy/Network person)

16. AS-BUILT DRAWING Reference Coordinates

17. Geo Referencing Aerial Imagery - Base map creation from UAV high resolution aerial image

18. JOHOR DIGITAL MAP & PIPELINES

19. DMZ polygon

20. PIPELINES WITH DMZ BOUNDARY

21. ASSET MEASUREMENT FEB 2012

23. UPDATING PROGRESS

24. CUSTOMIZATIONS APPLICATIONS FOR GIS-CORE 1.Burst/Network Analysis – Closed Valve 2.Customer Connector 3.Spatial Data Translator 4.Excel Access (Excel Writer (Export to Excel) and Excel Reader (Import Update)) 5.Job Management System 6.DMZ Tracer 7.Asset Management Reporter 8.Generic Bulk Update Tool 9.Annotation Tidier 10.Supply Point Modifier Dialog 11.DMZ Conflict Inspector on correct tag 12.Supply Point Status Synchronization 13.Field Round Trip System (mobile GIS + GPS) – limited to 3G coverage 14.Project Document Management System

25. BURST SCATTERED WITHIN BATU PAHAT DISTRICT Burst location Burst location Burst Total

26. Pipe Rehabilitation (AC Pipes )

27. GIS TAGGING TO BIS & DMZ CUSTOMER SUPPLY POINT WITH DMZ BOUNDARY. TOTAL more than 500,000 nos.

28. DISTRICT METER ZONES – with customer tagging (green) DMZ GP12 – Taman Universiti F DMZ GP12 – Taman Universiti F

29. LOCATION OF VIOLATION (RES CHLORINE)

30. InfoWorks Overview – IGIS Diagram Major / Minor Pipe Burst Project Document Management(PDM) Customer Status / Balance / Volume Latest Test / Violation / All tests Latest one month Trend / Latest Result PCS Latest Maintenance / # repair Common Info Note: JMS – Job Management System; BIS – BIlling Information System; PCS – Production Control System; RMS – Remote Monitoring System; WaQIS – Water Quality Information System FIS SCADARadcom

31. SURF TO IGIS

32. SAJH IGIS Integrated GIS

33. Integrated – Billing Information System DMZ – BW16

34. Integrated – BIS-cont…

35. Planned Shut Down & Trace to Affected Customers Application

37. REMOTE MONITORING SYSTEM System to monitor on water level, flow level, pressure level and water quality level (pH, Turbidity and residual chlorine).System to monitor on water level, flow level, pressure level and water quality level (pH, Turbidity and residual chlorine).

38. Integrated - RMS-cont…

40. An asset maintenance information system to monitor booster pumps preventive maintenance PM and repair job, as well as building maintenance and vehicle.An asset maintenance information system to monitor booster pumps preventive maintenance PM and repair job, as well as building maintenance and vehicle. Using TOMMS AM local IT asset management engineUsing TOMMS AM local IT asset management engine Involved Parent – Child ID setup, and daily updates once job closed.Involved Parent – Child ID setup, and daily updates once job closed. Integrated - Production Control System

41. Integrated - PCS-cont…

42. Result Window Bound

43. Integrated - PCS-cont…

44. Integrated – Waqis-cont… Window Bound Result

45. Integrated – Water Quality System

46. Emergency Alert Response System (EARS)

47. What is NRW? “Non Revenue Water.”

48. Non Revenue Water definition is quantity of water production from treatment plant not billed to customer NRW = Total Production – Water billed * A measuring scale for Water Supply company efficiency NRW Definition

49. ifP =Production, C =Consumption P - C = NRW % P P C NRW FORMULA

51. NRW losses Real losses (kehilangan sebenar) –Water lost mainly through burst, leakage, overflow & other physical losses. Apparent losses (kehilangan nyata) –Revenue not collected- meters under registering, stopped meters, meters not recording, illegal connections & other commercial losses. Authorised losses (metered & unmetered) (kehilangan yang dibenarkan) –Usage by fire fighting, free supply government function.

53. HYDRAULIC NETWORK MODELLING E.g. Wesnet Model (JB) By consultants ~ 90’s. WSS Schematic Drawing (traditional)

54. AN OVERVIEW SAJH MODEL (JOHOR BAHRU)

55. Sg. Layang Water Treatment Plant System

56. NRW Management System User Requirement Study for NRW MS and Prototype version was conducted. This new customize application will be materialized in June 2012. The System will manage master and raw data required for NRW and ILI (infra leakage index) calculation. The system development include customization applications to produce Water balance and ILI report as well as DMA profiling Master and raw data mostly automatically extract from other computer system in Excel file. The output is to ease user to generate Water balance and ILI report thru internet access.

57. OVERVIEW OF PROPOSED SYSTEM ARCHITECTURE OF NRWMS Future Integration NRWM S IGI S Data Logger Systems JMS WaQIS Info works BIS PSMS NAMS FIS KMS

58. CONCLUSION The environmental issues, the scares water resources, and the need to have efficient infrastructure service utility could be managed smartly thru latest operation technique, close relationship corporate and government, enhance system implementation and computerization, up to date devices, mapping and GIS, effective asset management and development of skill human resources.

59. SAJ Holdings Sdn. Bhd., Jalan Garuda, Larkin, P.O. BOX 262, 80350 Johor Bahru, Johor Tel : 607 225 5583 Fax : 607 224 0033 Toll Free Line: 1 800 88 7474 E-mail customer.care@saj.com.my www.saj.com.my THANK YOU ! A Ranhill Company