1. The EA mindset revolution: from being directed to directing the activities and priorities of your executive’s office

2. Which of the following scenarios best describes how you work in your current role? 1.I accept direction and follow my executive’s instructions. I am a skilled multi-tasker and deal with word processing, minute taking, travel administration and office communication on a daily basis. 2.I implement ideas, accept responsibility for tasks, have knowledge of company policies, analyse issues, deal with event and project management and analyse data. 3.I work without direction or supervision, develop strategies, generate solutions to problems, motivate and supervise others and am involved in strategic planning.

3. Current Work Style

4. Which scenario best depicts how you presently work with your executive? 1.Your executive directs almost all of your tasks and priorities daily. 2.You understand most of what your executive needs each day without daily direction and also manage their schedule and travel arrangements. 3.You actively participate in all team meetings and understand the direction the company is going as well as what your executive wants and needs in the short, medium and long term. 4.You are actively involved in management and team planning meetings and your counsel and input is sought on issues relating to planning and strategy.

5. EA/Executive Work Relationship

6. Which phrase would best describe how your executive views and values you? 1.His or her personal secretary. 2.A personal aide and business assistant. 3.A business assistant and integral team member similar to other integral members of their team. 4.A confident assistant and business manager who provides important personal and business insight that helps guide his or her actions.

7. Executive View

8. Have you ever heard?...

9. MINDSET Attitudes Behaviours Beliefs Values

10. Righteous Directed Passive Unaware Cautious Meek Naive Timid People-pleaser Perfectionist

11. Victim UnethicalDrifting Self-righteous Directed Passive aggressive Unaware Cautious Meek Naive Timid People-pleaser Perfectionist

12. Independent Pro-active Self-directed Astute Confident Driven Insightful Discerning Courageous Self-assured Ethical Inspiring

13. Past > Present/Future SHIFT Attitudes Behaviours

14. Past > Present/Future SHIFT MINDSET Attitudes Behaviours Beliefs Values

16. Fun Respect Integrity Honesty Compassion Equality Openness Creativity

17. Values Institutional Personal Religious beliefs Upbringing Social background Cultural background Economic background Media Education Family Country Employment

18. Values YOU ?

19. Beliefs

20. Rich people are all crooks I am just a secretary Life is hard I can be replaced anytime I am not good at… Success is not for me I do a good job Success is what you make it Anything is possible I am valued in my organisation

21. Attitudes Behaviours Beliefs Passive aggressive People do not value me I have no power to change the situation People disrespect my needs If I do not cave in, something bad will happen to me I have no control over the situation People should just know how I feel

22. People-pleaser Attitudes Behaviours Beliefs What I am is not enough Everybody is supposed to like me I could be better I should be better People must know better

23. Perfectionist Attitudes Behaviours Beliefs My results and achievements define my value I should provide perfection every time The best I can give is not enough People will judge and condemn me if I fail My results and achievements define who I am

24. Directed Attitudes Behaviours Beliefs My judgment is not reliable enough People do not trust my judgment I cannot rely on myself to make sound decisions If I make a mistake something bad will happen to me

25. Beliefs

26. Pick 2 attitudes or behaviours from the list of expected behaviours/attitudes of the modern EA, that you would like to develop. Desired AttitudeCurrent belief / current value Which beliefs/values are needed? How to develop that belief/value? ConfidenceI am not good enoughI can be good at anythingGaining feedback Reflect on achievements Develop further skills

27. Independent Pro-active Self-directed Astute Confident Driven Insightful Discerning Courageous Self-assured Ethical Inspiring

28. Pick one attitude that you already have Identify the current belief/value and how you developed it