1. SUNGARD www.sungard.com/vivista Rowland Monk Product Manager, NSPIS Command and Control Project Mesa Edinburgh, 26 th October 2005 Interoperability

2. SUNGARD Interoperability  What is Interoperability and why do we want it?  What Interoperability can we see today?  Where is it going?

3. SUNGARD What is Interoperability? “The ability of two systems to operate in conjunction” Not justifiable as an end in itself

4. SUNGARD What is Interoperability FOR?  To facilitate  improved business processes  better co-operation between organisations  better service to the public / community

5. SUNGARD What has driven Interoperability?  Hungerford, UK, 19 th August 1987  No communication between telephone and radio users  reduced availability of information to resources on the ground  New York, USA, 11 th September 2001  No direct communication between different emergency services  delays in communicating warnings and instructions  Increase in International Crime  Requires an increase in international co-operation

6. SUNGARD What Interoperability is Occurring?  Civil Contingencies Act, 2004  Mandates interoperability of First Response organisations  Airwave  UK Police Forces using a single, national radio network  UK Emergency Services moving towards common radio network  Ambulance Radio to be upgraded nationally to Airwave  FireLink radio upgrade currently under tender  NSPIS  National Strategy for Police Information Systems  ISS4PS  Promoting component-based development of interoperable applications

7. SUNGARD Cooperative Policing Operations Cross-Border

8. SUNGARD Cooperative Policing Operations Overlapping – BTPOverlapping – BTP, HA

9. SUNGARD Cooperative Policing Operations Overlapping - HA

10. SUNGARD Major Events  G8 Summit – Gleneagles  Officers seconded from all over the country  All could use their own Airwave radios  Control Rooms utilised outside “host” force  Trafalgar 200 Celebrations  International Naval Event  Led by Ministry of Defence Police  Multi-Agency Involvement

11. SUNGARD System Interoperability Examples  Police Voice Portal (PVP)  Voice enquiries over Airwave for Vehicle checks on PNC  Results spoken back and/or sent by text message  GPS provides officer location for audit trail  Automatic Resource Location (ARL)  GPS provides officer location  Grid References sent automatically over Airwave to C&C  C&C controls the frequency of location updates

12. SUNGARD Resources ICCS Call Handling CentreDispatch Centre Command & Control Back Office Call Distribution Server Call Handling PSTN PABX Digital Trunk Radio Tetra Gateway Alias Database Public Callers C&C Browser Back Office Other Agencies Command & Control Interoperability in the Control Room

13. SUNGARD Interoperability – Conclusions  Interoperability is a Facilitator  The Technology is Available  What are the Business Processes?  Is there the Will to see it through and realise the benefits? Rowland Monkrowland.monk@vivista.co.ukwww.sungard.com/vivista