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Crew Management, Operations Control & Commercial Planning System
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Agenda Introductions AIMS Company & Product Overview
Training, Implementation, Support, Pricing Flight Scheduling / Commercial Planning Aircraft Scheduling and Operations Control / Flight Watch Crew Planning Day-to-Day Crew Control Crew Web Access to AIMS General Discussions, Q & A Period
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AIMS - The Company Airline Applications Developers since 1983
Over 120 AIMS Installations Worldwide ISO 9001 Certification Sarbanes-Oxley (SOX) compliant Approved by FAA and CAA Authorities in more than 40 countries Offices in Miami, USA and Athens, Greece Supported by a large team of business, IT, and ex-airline management Professionals
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AIMS in 40 countries around the World (Over 120 installations)
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AIMS Clients (partial) List U.A.E. Presidential Flight
Government / Military: Flag / Major Carriers: Regional: Charter: U.A.E. Presidential Flight
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AIMS Clients (partial) List
Low Cost: Cargo: Private / Business Jet: Helicopter Operators:
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AIMS IMPLEMENTATION APPROACH
PHASE 1 Signing of Agreement AIMS and Airline Project Teams meet to finalize the Implementation Plan Airline Project Team collect data from current system to be uploaded in AIMS (Data Migration) Airline IT Staff Prepare the IT infrastructure to support AIMS AIMS Development Team work on software customization (if any) AIMS Staff upload the airline’s flight, aircraft, and crew data in AIMS, in preparation for the training User Training, based on the latest airline data Training based either on Train-the-Trainer approach, or, training of all Users by AIMS Instructors Airline IT Staff get trained on how to install and maintain AIMS Airline staff practice and populate AIMS database with missing information in preparation for going live Final Testing of Interfaces with other systems and User Acceptance Testing AIMS on-site at Customer’s location for several weeks to guide and assist the users in going live AIMS Live PHASE 2 PHASE 3 PHASE 4 PHASE 5 PHASE 6
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AIMS Minimum Hardware – Software Requirements
AIMS File Server and Database Server (Single / Backup / Clustered) Client Operating System ORACLE 10g / 11g MS-SQL 2005/2008/2012 Windows 2003/2008/2012 Windows XP, Vista, or Windows 7 Hard Disk for OS 2 X SCSI U GB 18 GB for XP 36 GB for Vista/Win 7 Hard Disk for AIMS Software & Data 3 X SCSI N/A RAM 4 GB 2GB (8GB for certain AIMS tasks) Processor Intel Dual Xeon MP 3.66 GHz Pentium 4 2.4 GHz The above Specifications are recommended for the In-house Purchase or Rental options. A Software-as-a-Service (SaaS) or Hosted (Application Service Provider) Model is also available which exceeds the above Specifications. The SaaS model supports only MS-SQL. Remote Connectivity: To allow remote Users to connect to the AIMS central server, the use of Citrix Presentation Server and / or Terminal Services is suggested, either via WAN (Leased Line), or over the internet.
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AIMS Support after Implementation
Free Upgrades (twice a year) include: Enhancements initiated by the AIMS Development Team. Enhancements initiated and paid for by other airlines. Software adjustments to be compliant with new versions of Operating Systems and DBMS. All issues handled through online Remote Control, by and on urgent situations by phone. All updates along with associated documentation stored in the AIMS ftp server on a regular basis for review and downloading by Clients when convenient. All updates are thoroughly tested by Quality Control using Automated Testing tools, prior to shipment. Average response times to Customer Support requests: 1 – 4 hours for urgent Support requests. 1 – 2 days for non-urgent Support requests. Free AIMS audits every 12 – 24 months to ensure AIMS is used to its full potential. AIMS User Conferences scheduled every 18 months in a city voted by the Clients (last one held in April 2014 in Jordan with the participation of 150 delegates from 50 airlines)
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Thank you for your attention
For more information please contact: AIMS Int’l Ltd. N & S America: Miami, USA Tel: , Fax: Rest of the World: Athens, GREECE Tel: , Fax: Website:
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