1. Styles High Aggressiveness Low Aggressiveness Low CooperationHigh Cooperation Concern for Self Concern for Other Competition Avoidance Compromise Collaboration Accommodation

2. Competition (High aggress., Low cooperat.) (win/lose) Collaboration (High aggress., High cooperat.) (win/win) Compromise (Mid aggress., Mid cooperat.) (lose/lose) Avoidance (Low aggress., Low cooperat.) (lose/lose) Accommodation (Low aggress., High cooperat.) (win/lose)

3. Types of conflict goals Multiple goals: –Content: –Relational: –Identity: –Process:

4. Conceptual Terms Power – –Req some depend/interdepend General Dependency Postulate

5. The greater B’s dependency on A, the greater the power A has over B

6. What Creates Dependency? Depend increases when resource is – – –

7. Power Types Power –Control via threat of phys/psych harm Power –Control via promise of $, phys/psych benefits Power –Control via status, typically given Power –Control via privy knowledge Power –Control via attractiv/charisma