1. Configuration Management Benchmarking Group Seattle, June 2014 Configuration Backlog Reduction – There and Back Again Susan Atkin, Wolf Creek N.O.C.

2. Configuration Backlog Reduction In May 2013, there were 1521 packages open. –319 in Development phase –506 with Fieldwork, in phases of Planning, Implementation, and Program Updates –528 Document Change Only, released from Engineering and waiting for Closeout to begin –151 in Engineering Closeout phase –9 held at Document Services due to problems –8 “ongoing” packages

3. Configuration Backlog Reduction Of 1521 packages, 1202 packages had drawings, manuals, and calculations that potentially did not match the plant configuration (packages released from Engineering) If we estimate approximately 10 documents affected per package on average, then… 1202 packages = 12,020 documents with fidelity uncertainty

4. Configuration Backlog Reduction Essential Control Room Drawings are revised within 24 Normal Working Hours Significant Drawings (Clearance Orders/ Personnel Safety) are revised within 15 days Document Backlog DID NOT include these. Document Backlog DID include –Calculations, Vendor Manuals, Design Drawings, Specifications

5. Configuration Backlog Reduction Culture in which Design Engineering wasn’t allowed to say “no” created: –No appetite suppression –319 packages in Development phase (May 2013) –30 Design Engineers –Approximately 300 packages developed per year –Each engineer had over a year’s worth of work waiting for him/her (packages, CR evaluations, training, level of effort work) –No time for “low priority” work like Closeouts

6. Configuration Backlog Reduction Money allocated for Closeouts was re-directed to special projects yearly Design Change Process excludes Engineering from post-implementation turnover to Operations (engineer didn’t know when modification was implemented) Maintenance had heavy workload implementing 300 packages/ year on top of PMs and broke/fix work Engineering and Maintenance Supervisors didn’t schedule time for Closeouts

7. Configuration Backlog Reduction How did we get there? Culture

8. Configuration Backlog Reduction How do we get back again?

10. Configuration Backlog Reduction Remedial –Close packages at all stages, end goal of 100 open –Create Closeout Team –Make Closeout process easier Preventive –Create a front-end filter to say “No” –20/40 List –Revise Development process –Stakeholders process –Communicate and Hold Accountable

11. Configuration Backlog Reduction Remedial, Close packages at all stages –Design Engineering provided list of packages from Development through Planning to System Engineering –System Engineering force ranked packages by system –Maintenance, Operations, Design, and Systems culled the list of packages (Managers) –Packages cancelled or approved –Packages approved for development prioritized Need to work now vs. Nice to have eventually dropped 304 to 161

12. Configuration Backlog Reduction Remedial, Close packages at all stages –Packages in Planning, Implementation stages Scheduled Work –Packages in Program Updates stage (Implementation Complete) Maintenance Closeout Team (3 coordinators) –Packages in Engineering Closeout Engineering Closeout Team (3 coordinators, 6 drafters, 2 checkers, 3 engineers, 1 project manager, 1 supervisor) Configuration Management Drafters working Closeout exclusively 1 week/month each

13. Configuration Backlog Reduction Remedial, Make Closeout process easier –Procedure changes Allow up to 5 DDCNs per document Allow up to 5 Final CCNs per calculation Created Closeout Procedure Engineers trained on new procedure –Closeout Coordinators helping with forms

14. Configuration Backlog Reduction Preventive, Front End Filter –Managers as front-end filter Packages must have manager approval before being initiated –PHC as front-end filter Non-Emergent Fieldwork Packages must have PHC approval before being initiated Funding must be committed before Engineering work is initiated Modification Impact Summary created to help PHC make informed decisions

15. Configuration Backlog Reduction Preventive, 20/40 List 20 Outage / 40 Online Fieldwork Packages Current 20/40 List has 161 Packages Strategy: Attrition and Front-end Filter

16. Configuration Backlog Reduction Preventive, Revise Development Process * 36 Procedures changing, mid-July roll out * Changes include moving activities from end of Design Change Process to Development stage PM development Procedure change identification Fieldwork Spare parts levels Simulator changes RWO reviews Identification of problems or concerns Post Mod Testing Training ERDS data points

17. Configuration Backlog Reduction Preventive, Stakeholders Process –Design Change Packages Function, failure mode, bounding parameters 10%, 30%, 50%, 90% meetings Impacts form required for mandatory stakeholders for meetings

18. Configuration Backlog Reduction Preventive, Communicate & Hold Accountable Email notices twice monthly to engineers –Packages in Closeout –Packages ready for Closeout – NFW –Packages with Implementation Complete, currently in Program Updates stage – FW Escalate as needed, CRs after 90 days at AP7

19. Configuration Backlog Reduction So how are we doing so far?

20. Configuration Backlog Reduction 13Q113Q213Q313Q414Q114Q2GOAL Development30431933030317416130 Implementation FW50347939838233731530 Ready for Closeout NFW5305341791761621845 Closeout16818030228324818830 Complete81115614135 Ongoing8888880 TOTAL1521153112321158943869100

21. Configuration Backlog Reduction

22. Questions? Comments? Thank you.