1. EFFECTIVE DAILY SCRUM PATTERNS Charles Bradley Professional Scrum Trainer, Scrum.org

2. I teach: Professional Scrum Foundations (2 days) Professional Scrum Master (2 days) Coming Soon! Professional Scrum Developer - Java (3 days) Started Scrum in 2008, Scrum Development Team Member(Java) & Scrum Master  Scrum Coach Trained and Coached numerous teams on Scrum Short term and long term engagements B.S., Computer Science Charles Bradley www.synerzip.com

3. Overview Setting the Stage: Daily Scrum Patterns Talk Order Patterns Q & A Obstacle Resolution Patterns Facilitation Patterns Q & A Who Participates? Patterns Who Attends? Patterns Sprint Backlog at The Daily Scrum Patterns Q & A www.synerzip.com

4. WHY SHOULD I CARE ABOUT DAILY SCRUM PATTERNS? www.synerzip.com

6. Warning: The Scrum Patterns Prime Directive Patterns are not a concrete methodology, and using only documented patterns is a sure fire way to destroy creativity and innovation. So… use the patterns with care, and don’t forget to be creative. Mix and match, combine, tweak, create a new pattern, or don’t ever hesitate to use your own technique that doesn’t resemble an already existing pattern. The Patterns are simply meant to be ideas to consider www.synerzip.com

7. Scrum Guide Requirements of Daily Scrum Purpose: Inspect, forecast, and adapt the plan for the next 24 hrs Rules: 15 minute time-box Same time/place each day Each team member explains Yesterday/Today/Obstacles Only Dev Team members participate SM enforces this Not a status meeting No Scrum Guide Guidance On: Who can attend Obstacle Resolution Standup vs. Sit Down www.synerzip.com

8. Pattern Categories – Daily Scrum Talk Order Patterns(3) Obstacle Resolution Patterns(5) Facilitation Patterns(5) Who Participates? Patterns(2) Who Attends? Patterns(4) Sprint Backlog at The Daily Scrum Patterns(2) www.synerzip.com

9. TALK ORDER PATTERNS www.synerzip.com

10. Round Robin One person starts, talk order proceeds in some spatial pattern (clockwise, counter-clockwise, left to right, etc) Teams often stand in a circle or semi-circle www.synerzip.com

11. Round Robin - Context Possibly Good For: New Scrum teams Experienced Scrum teams Works well broadly Possibly Bad For: Bored Teams. Change it up! www.synerzip.com

12. Talking Stick The person speaking in a Daily Scrum holds a “talking stick” or token of some sort. Helps Focus Team Smooth Speaker Transitions www.synerzip.com

13. Talking Stick - Context Possibly Good For: Bored Teams. Change it up! Teams that have trouble focusing Possible Strategy: For Distributed Teams: “Toss the microphone” Forces people to pay attention Possible Strategy: For Co-located Teams: “Random Order, Toss the Token” Possibly Bad For: Bored Teams. Change it up! Teams annoyed by the kitchyness. www.synerzip.com

14. Controversial Pattern: Walk the Items Rather than going person by person, the meeting is facilitated to go PBI by PBI Someone indicates which PBI is being discussed Each person that worked on it yesterday or plans to work on it today talks about Yesterday/ Today/ Obstacles for only the currently discussed PBI. www.synerzip.com

15. Controversial Pattern: Walk the Items - Context Possibly Good For: Non closing teams Highly co-located and Highly communicative teams Possibly Bad For: Teams that share improvement info at the DS Teams where this approach Team members who remember better chronologically (yesterday, today, etc) www.synerzip.com

16. OBSTACLE RESOLUTION PATTERNS www.synerzip.com

17. Defer Obstacle Resolution Don’t attempt to solve obstacles and impediments in the Daily Scrum. Possible Strategy: Hand sign or other signal to indicate someone’s preference for deferring a particular obstacle’s resolution www.synerzip.com

18. Defer Obstacle Resolution - Context Possibly Good For Teams that have trouble keeping the DS time-box Teams that prefer short Daily Scrums Possibly Bad For Teams that are smaller, or can quickly discuss their obstacles and impediments within the 15 minute time- box. www.synerzip.com

19. Allow Obstacle Resolution Allow some obstacle resolution in Daily Scrum Can include discussion Must be able to consistently conform to the 15 minute time-box www.synerzip.com

20. Allow Obstacle Resolution - Context Possibly Good For Teams that are smaller, or can quickly discuss their obstacles and impediments within the 15 minute time- box. Possibly Bad For Teams that are time-box busters Teams that want short Daily Scrums www.synerzip.com

21. Anti-Pattern: Save All Obstacles For The Daily Scrum Team defers discussing and resolving nearly all obstacles until the Daily Scrum Common anti-pattern with new Scrum teams Increases obstacle delays Instead, report and/or resolve all possible obstacles as soon as they are identified. www.synerzip.com

22. Anti-Pattern: Save All Obstacles For The Daily Scrum - Context Possibly Good For Obstacles that appear shortly before the Daily Scrum. Possibly Bad For Just about any situation that does not meet the “Possibly Good For” context above. Attempt to report/resolve all possible obstacles as soon as they are identified. www.synerzip.com

23. The After Party The Dev Team meets just after the Daily Scrum to handle things that are inappropriate for the Daily Scrum. Non Dev Team members can also attend Can be a sit down. Beware the anti-pattern. www.synerzip.com

24. The After Party – Part 2 Possible Strategy: Largest audience to smallest. Possible Strategy: Vote with your feet. www.synerzip.com

25. The After Party - Context Possibly Good For: Discussions with those not on the Development team Obstacle resolution if you’re following the pattern. Discussions where only a small subset is needed Possibly Bad For Any team that might succumb to the pattern. www.synerzip.com

26. But be careful. This… …can turn into this! www.synerzip.com

27. Anti-Pattern: After Party Defeats the Daily Scrum One or more non Scrum Team members “takes over” and harms the self organization of the Scrum Team. Related: See anti-pattern. Often renders Daily Scrum moot www.synerzip.com

28. Anti-Pattern: After Party Defeats the Daily Scrum Possibly Good For: No known context where this pattern is good for a Scrum implementation. Possibly Bad For Pretty much all teams www.synerzip.com

29. FACILITATION PATTERNS www.synerzip.com

30. Standup Meeting Participants stand up Popular, Proven Practice www.synerzip.com

31. Standup Meeting - Context Possibly Good For Teams that are time-box busters Good, quick communication Possibly Bad For Distributed teams that attend the DS via audio or video conferencing at their desks or at home. www.synerzip.com

32. Sit Down Meeting Participants in the Daily Scrum sit down for the meeting There is no Scrum Guide requirement that the Daily Scrum be a standup meeting Should be used with caution www.synerzip.com

33. Sit Down Meeting - Context Possibly Good For Distributed teams that attend the DS via audio or video conferencing at their desks or at home. Possibly Bad For Teams that are Time-Box Busters Low Energy Situations – Stand Up! www.synerzip.com

34. Close Facilitator A facilitator (often the Scrum Master) facilitates the meeting very closely Might give hints to team members to mention something Might coach members closely on what to do, say, or that they need to let the next person talk Might simply just ask insightful questions to the team or its members to “expose the system to itself” Subtle difference between and anti-pattern www.synerzip.com

35. Close Facilitator - Context Possibly Good For New Scrum Teams Distributed Scrum Teams to keep it moving See pattern (“Toss the Microphone Strategy”) as an alternative. Possibly Bad For Most Scrum Teams, so long as they have good Daily Scrums, and no longer need the close facilitation and teaching. www.synerzip.com

36. Anti-Pattern: Controlling Facilitator A facilitator controls the meeting very tightly Might call out the name of each person before they talk Might quiz the person several levels deep to go further on “what is holding them up” Controlling Facilitator can be a Scrum Team member OR a Non Scrum Team member. Consider pattern instead Often happens when www.synerzip.com

37. Anti-Pattern: Controlling Facilitator - Context Possibly Good For No contexts are currently documented for when this anti-pattern might be possibly good for a Scrum implementation. Possibly Bad For This is an anti-pattern for any Scrum team because it harms self- organization. See Also: Anti-Pattern: www.synerzip.com

38. Anti-Pattern: Turns into a Waterfall Status Meeting Focus on time (% complete, actual hours, etc) instead of inspecting and adapting the plan. PO or Non Scrum Team member facilitates A is present, Polling each person for their status, and/or Interrogating people about obstacles or things that take longer than expected Constantly reminding team members about deadlines People dread going to the meeting People appear to be “reporting” to a particular person, rather than fellow Dev Team members See anti-pattern. www.synerzip.com

39. Anti-Pattern: Turns into a Waterfall Status Meeting - Context Possibly Good For No contexts are currently documented for when this anti-pattern might be possibly good for a Scrum implementation. Possibly Bad For This is an anti-pattern for any Scrum team because it harms self- organization, and the ability of the team to inspect and adapt. See Also: Anti-Pattern: www.synerzip.com

40. Q&A www.synerzip.com

41. WHO PARTICIPATES? PATTERNS Note the difference between “attend” and “participate.” www.synerzip.com

42. Controversial Pattern: Product Owner Participates Product Owner Participates in the Daily Scrum Scrum Guide(Scrum.org) says No. Agile Atlas(Scrum Alliance) says Maybe. www.synerzip.com

43. Controversial Pattern: Product Owner Participates - Context Possibly Good For Teams that have a good working relationship with their PO Possibly Bad For Teams where the PO might harm Dev Team self organization or exhibit one of the following anti- patterns: Anti-Pattern: www.synerzip.com

44. Anti-Pattern: Non Scrum Team Member Participates A person who is not on the Scrum Team participates by speaking or doing the “yesterday/ today/ obstacles” This is a direct violation of the Scrum Guide which says that only the Dev Team participates. www.synerzip.com

45. Anti-Pattern: Non Scrum Team Member Participates - Context Possibly Good For No contexts are currently documented for when this anti-pattern might be possibly good for a Scrum implementation. Possibly Bad For Any Scrum Team. This violates a very specific Scrum rule, and harms self-organization, transparency, and the purpose of the Daily Scrum itself. Outsiders can participate in the www.synerzip.com

46. WHO ATTENDS? PATTERNS Note the difference between “attend” and “participate.” www.synerzip.com

47. Only Dev Team Attends Only the Dev Team attends the Daily Scrum Caveat: The Dev Team should make sure that they are still serving/communicating with the Scrum Master, Product Owner, and wider organization well, through any other needed communication mechanisms besides the Daily Scrum. www.synerzip.com

48. Only Dev Team Attends - Context Possibly Good For: Experienced Scrum Teams Possibly Bad For: New Scrum Teams Need Scrum Master as Shield See anti-pattern Teams where a Scrum Master’s extended absence has allowed slow degradation of the quality of the Daily Scrum www.synerzip.com

49. Scrum Master Attends The Scrum Master Attends the Daily Scrum www.synerzip.com

50. Scrum Master Attends - Context Possibly Good For: New Scrum Teams Need Scrum Master as shield See anti-pattern Teams That Need a Refresher on Effective Daily Scrums Possibly Bad For: Scrum Master who exhibits anti-pattern Teams that grow dependent on the Scrum Master www.synerzip.com

51. Product Owner Attends The Product Owner Attends the Daily Scrum www.synerzip.com

52. Product Owner Attends - Context Possibly Good For: Dev Teams who often need to speak to the Product Owner at Product Owners who are “team players” Possibly Bad For: Scrum Teams that forget that the Product Owner should be highly available throughout the sprint, not just at the Daily Scrum. Product Owners who exhibit the or anti-pattern. www.synerzip.com

53. Anti-Pattern: Authority Figure Attends Someone of authority attends Team Lead Manager Executive Powerful Stakeholder www.synerzip.com

54. Anti-Pattern: Authority Figure Attends Possibly Good For: Rare visits so the authority figure learns about Scrum. Teams who have an authority figure on the Scrum Team. SM should coach that member to not act as their authority role in the Daily Scrum Possibly Bad For: Pretty much any situation not described in the “Possibly Good For” section Authority figures who don’t realize the effect they have on the team – somewhat akin to the “lab coat effect” www.synerzip.com

55. SPRINT BACKLOG AT THE DAILY SCRUM PATTERNS www.synerzip.com

56. View Sprint Backlog at Daily Scrum The Sprint Backlog is viewed or displayed at the Daily Scrum. Examples: Physical Scrum board(Most popular by far) Photograph of the Physical Scrum board Webcam pointed at the Physical Scrum board ALM tool screen www.synerzip.com

58. View Sprint Backlog at Daily Scrum - Context Possibly Good For Pretty much any Scrum Team, so long as they are not exhibiting some other anti-pattern (,,, etc ) Possibly Bad For No contexts are currently documented for when this pattern might be possibly bad for a Scrum implementation. www.synerzip.com

59. Controversial Pattern: Update Sprint Backlog During Daily Scrum The Scrum team updates the Sprint Backlog and/or Burndown during the Daily Scrum www.synerzip.com

60. Controversial Pattern: Update Sprint Backlog During Daily Scrum - Context Possibly Good For Very advanced/experienced Scrum Teams who will not let the updating get in the way of the purpose of the Daily Scrum. Possibly Bad For New Scrum Teams Teams where the “updating” will distract and take time away Teams where the updater is influenced by attendees. See anti-pattern Transparency – Sprint Backlog could be 24hrs out of date www.synerzip.com

61. CREATE YOUR OWN PATTERN! www.synerzip.com

62. Create Your Own Pattern! www.synerzip.com

63. Create Your Own Pattern! - Context Possibly Good For: Possibly Bad For: www.synerzip.com

64. Warning: The Scrum Patterns Prime Directive Patterns are not a concrete methodology, and using only documented patterns is a sure fire way to destroy creativity and innovation. So… use the patterns with care, and don’t forget to be creative. Mix and match, combine, tweak, create a new pattern, or don’t ever hesitate to use your own technique that doesn’t resemble an already existing pattern. The Patterns are simply meant to be ideas to consider www.synerzip.com

65. Wrapup Consider the Patterns as Ideas Not an official part of Scrum in any way Pay Attention to the Applicable Context You can find a pdf summarizing the patterns here: http://www.ScrumCrazy.com/DSPatterns Be published! Contribute your own patterns! See the link above for details on how to submit your own Scrum Patterns. www.synerzip.com

66. 66 Questions? www.synerzip.com Hemant Elhence hemant@synerzip.com 469.322.0349

67. Synerzip in a Nut-shell 1. Software product development partner for small/mid-sized technology companies Exclusive focus on small/mid-sized technology companies, typically venture-backed companies in growth phase By definition, all Synerzip work is the IP of its respective clients Deep experience in full SDLC – design, dev, QA/testing, deployment 2. Dedicated team of high caliber software professionals for each client Seamlessly extends client’s local team, offering full transparency Stable teams with very low turn-over NOT just “staff augmentation”, but provide full mgmt support 3. Actually reduces risk of development/delivery Experienced team - uses appropriate level of engineering discipline Practices Agile development – responsive, yet disciplined 4. Reduces cost – dual-shore team, 50% cost advantage 5. Offers long term flexibility – allows (facilitates) taking offshore team captive – aka “BOT” option www.synerzip.com

68. Our Clients www.synerzip.com

69. 69 Call Us for a Free Consultation! Thanks! www.synerzip.com Hemant Elhence hemant@synerzip.com 469.322.0349