1. 1EMC CONFIDENTIAL—INTERNAL USE ONLY SDC Services for VFCache Opportunities February 2012

2. 2EMC CONFIDENTIAL—INTERNAL USE ONLY Environment SDC Supports (for VFCache Opportunities) VFCache Target CustomersSDC Services Database Applications Application Sizing (Oracle, SQL) Solution Review (Oracle, SQL) RFP Assistance (Oracle, SQL) OLTP Applications Depends on database options or VMware. If Oracle, or SQL, or VMware is involved in solutions to customer, then the SDC provides with application sizing, Solution Review and RFP assistance services. Email Applications Exchange Sizing Solution Review RFP Assistance Web Applications Application Sizing (SAP) Solution Review (SharePoint, SAP) RFP Assistance (SharePoint, SAP) Environment needs to include multiple EMC products and a context (SAP, Microsoft, Oracle, or VMware)

3. 3EMC CONFIDENTIAL—INTERNAL USE ONLY SDC’s Application Sizing Approach Application/DatabaseRequired Information or data for Sizing Oracle AWR Report from existing Oracle environment SAP SAP Survey Form Exchange Exchange Survey Form (and Exchange 2010 Mailbox Server Role Requirements Calculator if ATC has) SQL SQL Survey Form (In progress)

4. 4EMC CONFIDENTIAL—INTERNAL USE ONLY Data Collection Requirement Data Data Collection or Information Collection AWR report from Oracle 1.For each production database instance we would like a set of 48 to 96 reports where each report is generated on a 30 or 60 minute snapshot or sample interval. (I.e., 48 to 96 individual files per database instance where each file contains one sample 30 or 60 minute interval report.) 2.The following AWR or Statspack reports are requested: 1)A total of 48 to 96 30-minute or 1 hour Statspack or AWR reports capturing peak activity. 2)Shorter time intervals and more reports are fine. 3)Make the best attempt to identify the peak activity periods for the reports: 4)Including prime heavy usage business hours timeframes 5)Including batch processing timeframes 3.If you are generating AWR reports, please generate them in TXT format, not HTML. 4.If this is a RAC environment, then reports are requested for each instance in the RAC cluster. 5.Create an individual.ZIP file with the AWR/Statspack text files for each database and with RAC all instances of a database in one.ZIP file. SAP Survey Form Proposed array type, SAP Landscapes including Modules, SAPS or Host IOPS, and DB size (Yearly Growth), Landscape Diagram or SAP early Watch Report. Exchange Survey Form Users Profile, High Availability Architecture, Backup Configuration, Storage Architecture, Site Resilience Configuration, Network. SQL Survey Form 1.Application Layer: Version Release, number of users, IO size, W/R ratio, IOPS 2.SQL: version, release, DB Size, monthly growth 3.Server information (model, number of CPU and memory size) 4.Storage information (Array type, and disk type) NAR (together with device list) from CLARiiON, VNX 1.Data needs to be collected over a 3 to 5 day peak processing period 2.Collect workload data for each frame in the solution with hosts attached. 3.Data needs to be collected in 2, 5 or 10-minute interval, and each file must contain 24 or 26 hours worth of data. 4.Do not combine multiple days into a single file. WLA (btp file) data (together with bin and device list) from DMX, VMAX or VMAXe 1.Data needs to be collected over a 3 to 5 day peak processing period 2.Collect workload data for each frame in the solution with hosts attached. 3.Must be collected in 5 or 10 minute intervals, and each file must contain 24 hours worth of data. 4.Do not combine multiple days into a single file.

5. 5EMC CONFIDENTIAL—INTERNAL USE ONLY Tools SDC Uses for Solution Review  ESM, ETA, and Primus for supportability check and risk analysis  Release Notes for feature or supportability check  Production Guide and Solution Practitioner’s Guide for functionality and feasibility check  Best Practice and Proven Solutions for mitigating solution implementation risks  BCSD, ET Tool, Unisphere Analyzer, DiskSizer, Analyzer Helper2, Tier Advisor, STP Navigator, SymmMerge, and etc for scalability check (performance, capacity and RPO check or sizing)  Bandwidth Sizing  RPO Sizing  Capacity Sizing  Health Check  SAN environment diagnostic

6. 6EMC CONFIDENTIAL—INTERNAL USE ONLY SDC’s Contact Information SDC People and Quality Services VMware Certified Professional SPEED and USPEED EMC Proven Certified Pre-sales working experience Knowledge of Solutions and Technologies Solution Implementation Experience SDC services are available through SFDC (saleforce.com), you can submit your request at SFDC: Application Sizing, Application Solution Review and Application RFP Assistance. You also can reach out to SDC easily at anytime when you need SDC’s help via email: SDC_APJ@emc.com SDC_AMERICAS@emc.com

7. 7EMC CONFIDENTIAL—INTERNAL USE ONLY THANK YOU