1. Virtis/Opis 1. Financial & Administrative Overview 2. Customer Satisfaction Survey Virtis/Opis User Group Helena, Montana August 2 – 3, 2011 Virtis/Opis User Group Helena, Montana August 2 – 3, 2011 Ala Mohseni Project Manager AASHTO BRIDGEWare

2. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Virtis/Opis Family Virtis/Opis Licensees 2010-2011 Local Agencies City of Phoenix LA County Santa Clara County Associate Members Manitoba NY State Thruway Auth. International Licenses

3. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Why use AASHTOWare? Incorporates “best practices” Users share solutions and costs License fees cover overall expenses ensure software products are kept current with technology and functional requirements Each product “self-supporting” Non-profit operation Management and oversight by agency (DOT) personnel AASHTO staff project management/assistance Incorporates “best practices” Users share solutions and costs License fees cover overall expenses ensure software products are kept current with technology and functional requirements Each product “self-supporting” Non-profit operation Management and oversight by agency (DOT) personnel AASHTO staff project management/assistance

4. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Virtis/Opis Revenues

5. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 How the Dollars Were Spent

6. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Administrative Topics AASHTO Administration & Overhead  Staff salaries, benefits, and overhead  Contracted Project Manager  Proportional share of SCOJD, T&AA and indirect costs  Legal Services Technical and Applications Architecture Task Force  Technical resource for SCOJD and product task forces  Develop and maintain software standards and perform QA Reviews Capitalization (5% of Revenues)  Governed and controlled by AASHTO Executive Committee  Covers risks associate with software development  Seed money for new projects  Legal expenses associated with patenting and third-party testing  National Transportation Marketing Campaign AASHTO Administration & Overhead  Staff salaries, benefits, and overhead  Contracted Project Manager  Proportional share of SCOJD, T&AA and indirect costs  Legal Services Technical and Applications Architecture Task Force  Technical resource for SCOJD and product task forces  Develop and maintain software standards and perform QA Reviews Capitalization (5% of Revenues)  Governed and controlled by AASHTO Executive Committee  Covers risks associate with software development  Seed money for new projects  Legal expenses associated with patenting and third-party testing  National Transportation Marketing Campaign

7. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 AASHTO Administrative Expenses Breakdown

8. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 How is AASHTOWare Managed?

9. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Virtis/Opis Customer Satisfaction Survey FY 2012 ONE PAGE - Significantly shorter than FY11 Survey Ten main questions (1-10 scale) in Four Areas:  Software features/operation (3)  Contractor/Customer Service (5)  Documentation (3)  Agency related (2) Survey as a Software Program or Excel Version Lots of room for providing comments A gift of ATTACHE 8GB ONE PAGE - Significantly shorter than FY11 Survey Ten main questions (1-10 scale) in Four Areas:  Software features/operation (3)  Contractor/Customer Service (5)  Documentation (3)  Agency related (2) Survey as a Software Program or Excel Version Lots of room for providing comments A gift of ATTACHE 8GB

10. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 VO Customer Satisfaction Survey

11. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 VO Customer Satisfaction Survey

12. Virtis-Opis Users Group Meeting Helena, Montana August 2-3, 2011 Questions?