1. Everbridge SERVFL SERVFL USER GROUP CALL April 14, 2015 Shawna Strauch Shawna Strauch Everbridge SERVFL System Administrator Bureau of Preparedness and Response 1

2. Agenda Status Update –Changes to Everbridge University –Data integrity Changes to Additional Information fields Possible loss of information Professional background/Occupations New Public Health Area Response Teams –Credentialing Quarterly statewide drills –This quarter – unannounced drill during business hours Submit Results by June 30, 2015 –Questions/issues with drills or reporting Everbridge Training for Group Managers & Dispatchers –1 st & 3 rd Wednesday of the month –Register at www.servfl.comwww.servfl.com 2

3. 2015 Hurricane Season "Run from the water; hide from the wind." 47 days, until the official start of the Atlantic Hurricane season. June 1st – November 30th http://www.nhc.noaa.gov/ 3

4. 2015 Tropical Storm Names & 2015 Hurricane Names AnaAna BillBill ClaudetteClaudette DannyDanny ErikaErika FredFred GraceGrace HenriHenri IdaIda JoaquinJoaquin KateKate LarryLarry MindyMindy NicholasNicholas OdetteOdette PeterPeter RoseRose SamSam TeresaTeresa VictorVictor WandaWanda (Followed by the Greek alphabet, if needed.) 4

5. SERVFL Member Portal 5 System Updates

6. Everbridge SERVFL Phase 1: Data Upload Phase 2: Data validation and Communication Drills Phase 3: Starting April 2015 - Credentialing - Responder Management - ED Group 1 Responders - Deployable Responders (FDOH Employees, State ESF-8, and MRC Volunteers) - Continued Data Validation 6 System Updates

7. offline Everbridge SERVFL System will be offline (unless an emergency occurs). Date: April 16, 2015 Time: 6:00 PM EST – 11:00 PM EST Please do not access the system during this time. 7 System Updates

8. Additional Information Current Occupations 1 & 2 will be operational in the SERVFL Member Portal Update/Add –Current Occupations 1 & 2 –Current Occupations 1 & 2 License Number –Current Occupations 1 & 2 Professional Status –Current Occupations 1 & 2 Facility Name –Emergency Credential Levels (ECL) - ECL 3 - Active Florida License 8 Important Information

9. Additional Information (Cont.) Example:Current Occupation License Number will need to include the License Prefix that is listed on the Florida Medical Quality Assurance Website (FL MQA): Example: Current Occupation 1: - Registered Nurse Current Florida License Number: - RN1526012 9 System Updates

10. FL MQA Services License Verification Website: https://appsmqa.doh.state.fl.us/I RM00PRAES/PRASLIST.ASP https://appsmqa.doh.state.fl.us/I RM00PRAES/PRASLIST.ASP 10

11. FL License Verification List of License Prefixes * Searching for the Florida License Verification using the FL MQA Website. 11

12. FL MQA Services * List of Florida License Prefixes displayed on the FL MQA Website. 12

13. FL Public Health Area Response Teams Organization of the North, Central, and South Area concept for response. Each county within a region has been added to Everbridge SERVFL in one of the North, Central, and South Areas. John.DeIorio@flhealth.gov Questions, please contact John DeIorio at: 13

14. FL Public Health Area Response Teams North Area Response Team - Region 1 - Region 2 - Region 3 Central Area Response Team - Region 4 - Region 5 South Area Response Team - Region 6 - Region 7 Questions, please contact John DeIorio at: John.DeIorio@flhealth.gov 14

15. North Area Response Team Response TeamRegional AffiliationCounty Name North Area Response TeamRegion 1Bay North Area Response TeamRegion 1Calhoun North Area Response TeamRegion 1Escambia North Area Response TeamRegion 1Gulf North Area Response TeamRegion 1Holmes North Area Response TeamRegion 1Jackson North Area Response TeamRegion 1Okaloosa North Area Response TeamRegion 1Santa Rosa North Area Response TeamRegion 1Walton North Area Response TeamRegion 1Washington North Area Response TeamRegion 2Columbia North Area Response TeamRegion 2Dixie North Area Response TeamRegion 2Franklin North Area Response TeamRegion 2Gadsden North Area Response TeamRegion 2Hamilton North Area Response TeamRegion 2Jefferson North Area Response TeamRegion 2Lafayette North Area Response TeamRegion 2Leon North Area Response TeamRegion 2Liberty North Area Response TeamRegion 2Madison North Area Response TeamRegion 2Suwannee North Area Response TeamRegion 2Taylor North Area Response TeamRegion 2Wakulla North Area Response TeamRegion 3Alachua North Area Response TeamRegion 3Baker North Area Response TeamRegion 3Bradford North Area Response TeamRegion 3Clay North Area Response TeamRegion 3Duval North Area Response TeamRegion 3Flagler North Area Response TeamRegion 3Gilchrist North Area Response TeamRegion 3Marion North Area Response TeamRegion 3Nassau North Area Response TeamRegion 3Putnam North Area Response TeamRegion 3St Johns North Area Response TeamRegion 3Union North Area Response TeamRegion 3Levy Proposed Concept Global View 15

16. Central Area Response Team Response Team Regional AffiliationCounty Name Central Area Response TeamRegion 4Citrus Central Area Response TeamRegion 4Hardee Central Area Response TeamRegion 4Hernando Central Area Response TeamRegion 4Hillsborough Central Area Response TeamRegion 4Pasco Central Area Response TeamRegion 4Pinellas Central Area Response TeamRegion 4Polk Central Area Response TeamRegion 4Sumter Central Area Response TeamRegion 5Brevard Central Area Response TeamRegion 5Indian River Central Area Response TeamRegion 5Lake Central Area Response TeamRegion 5Martin Central Area Response TeamRegion 5Orange Central Area Response TeamRegion 5Osceola Central Area Response TeamRegion 5Seminole Central Area Response TeamRegion 5St Lucie Central Area Response TeamRegion 5Volusia Proposed Concept Global View 16

17. South Area Response Team Response TeamRegional AffiliationCounty Name South Area Response TeamRegion 6Hendry South Area Response TeamRegion 6Charlotte South Area Response TeamRegion 6Collier South Area Response TeamRegion 6DeSoto South Area Response TeamRegion 6Glades South Area Response TeamRegion 6Highlands South Area Response TeamRegion 6Lee South Area Response TeamRegion 6Manatee South Area Response TeamRegion 6Okeechobee South Area Response TeamRegion 6Sarasota South Area Response TeamRegion 7Broward South Area Response TeamRegion 7Miami-Dade South Area Response TeamRegion 7Monroe South Area Response TeamRegion 7Palm Beach Proposed Concept Global View 17

18. Contacts Profile All Contacts in the system must have the following information in Everbridge SERVFL. Contact Information: Work Email Work Phone After Hours Phone Number 18

19. Contacts Profile Contacts who have a Current Occupation(s) with a healthcare license will need to have this section updated correctly in Everbridge SERVFL. * (See slides 8-13 for details.) Work County Regional Affiliation Public Health Area Response Team 19

20. Contacts Profile Emergency Duty Group listed Emergency Duty Assignment Emergency Duty Team Affiliation – if applicable - Examples: Environmental Health Strike Team, SpNS Strike Team, Epidemiology Strike Team, FEMORS, RDBHAT, FL MRC Network and SMRT ESF-8 Public Health & Medical Responders must also have the following information listed in the system, if applicable. 20

21. Example: Contact’s Profile Section: Additional Information Current Occupation and License ED Level Assignment ED Team Affiliations ED Group Regional Affiliation Work County Click on the drop down menu to add Additional Information Fields. 21

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23. Group Managers Make sure that you log into your SERVFL Member Portal to better understand what data fields your Contacts will see displayed. - Best Practices You can see what data fields the Group Managers can update in Everbridge SERVFL. 23 SERVFL Member Portal -Contact is unable to select ED Group field.

24. Thank You! Please feel free to contact one of the SERVFL Team members if you have any questions. Shawna Strauch Beverly Elliott Rick Miller Greg Gabbard 24