1. This material has been prepared by Interbake Foods solely for the internal use of customer and contains confidential and trade secret information. The use, dissemination or copying of all or part of this material by any other party is strictly prohibited and is subject to the economic espionage act of 1996.

2. Welcome to the 2011 Cookie Sale Training

3. S ERVICE U NIT C OOKIE M ANAGER : T HE C OMMUNICATOR SUCM All Troop Cookie Volunteers All Leaders and Volunteers Girls 42,000 + Parents GSEP

4. “I Count. I Matter. I Have Value.”

5. 5 Skills & The Girl Scout Leadership Experience Connect!

6. 5 Skills & The Girl Scout Leadership Experience Discover!

7. 5 Skills & The Girl Scout Leadership Experience Discover!

8. 5 Skills & The Girl Scout Leadership Experience Connect!

9. 5 Skills & The Girl Scout Leadership Experience Discover!

10. COUNCIL GOALS 2011 SALES GOALS 4,000,000 Packages PGA 127 94% Participation 6,000 cases for Cookies From Home

11. This material has been prepared by Interbake Foods solely for the internal use of customer and contains confidential and trade secret information. The use, dissemination or copying of all or part of this material by any other party is strictly prohibited and is subject to the economic espionage act of 1996. Girl Scout Cookie Power!

12. New This Year Cookies are staying at $3.50/package Online Troop Trainings Thanks A Lot Packaging Shout Outs! Customer Contest Increased Troop Proceed SU Point Challenge Reorders placed online New Online Ordering Patch

13. MONEY MATTERS  SELLING PRICE – Still $3.50  TROOP PROCEEDS PGA Selling 1 – 65 $0.56 66 – 124 $0.58 125 – 149 $0.61 150 - 199 $0.64 200 - 249 $0.67 250+ $0.71 (Older Girl Option $0.05 more, no incentives)  REMEMBER 76% OF THE PRICE OF A BOX OF COOKIES STAYS IN OUR COUNCIL TO SUPPORT OUR PROGRAMS AND GIRLS!  PLEASE MAKE WEEKLY DEPOSITS AND POST THEM IN SNAP™

14. THE START OF THE PROGRAM AND OTHER IMPORTANT DATES COOKIE PROGRAM: January 20, 2011 – March 6, 2011

15. WHO CAN SELL COOKIES? HOW DOES ONE CONNECT WITH CUSTOMERS? Phone Door-to-Door Family and Friends Booths Online Marketing Any registered Girl Scout of Eastern Pennsylvania can participate in the program!

16. Send an ecard! www.abcsmartcookies.com

17. Add Contact Name and Email Address

18. D O H AVE B OOTH S ALES  Girls who go beyond friends & family sell over 35% more  88% of folks who are asked to buy cookies will do so  But only 60% of folks are ever asked!  Win-win for girls, family adults, and consumers  Average troop sells 12 to 24 boxes per hour! FUN IDEAS  Hair and nail salons  High school and local athletic events  Places of Worship  Cookie caravans  Office building afternoon breaks  Beverage distributers Think outside the cookie box!

19. C OOKIE B OOTHS GSEP Sponsored Booths Open for anyone in GSEP High traffic areas  Transit Stations  Museums  Inside Malls and Outlets  Major Sporting Events  Large Scale Events Flower Show Service Unit Booths Managed by SU Wawa Days Acme Locations Must respect SU boundaries If you would like a booth in another SU, volunteers should get permission from that SU Share unselected slots to neighboring SU girls

20. Our banner tells the story….

21. For Girls Resources for Girls  Cookie Order Card:  Including Incentive Spread  Web site:  www.abcsmartcookies.com www.abcsmartcookies.com

22. I NCENTIVES F OR T ROOPS AND G IRLS  New this year!  Membership Registration Voucher in Cumulative Plan  Increased Troop Proceed Plan  Adventure Credits aligned with Older Girl Travel Plan  Incentive Plans: Cumulative PlanOlder Girl Proceed Plan* Adventure Credit PlanOlder Girl Travel Plan *Entire troop must elect this and the troop must be a Cadette, Senior, or Ambassador troop.

23. A DDITIONAL I NCENTIVES FOR ALL G IRLS, NO MATER WHAT I NCENTIVE P LAN IS C HOSEN 500 Club Picnics 6/18 Camp Laughing Waters 6/25 Shelly Ridge Service Center 6/26 Shelly Ridge Service Center Special Drawing! One Week of Resident Camp for a Girl and Her Buddy! One entry for ever 200 boxes sold. Four names will be chosen in the drawing

25. G O TO WWW. ABCSMARTCOOKIES. COM WWW. ABCSMARTCOOKIES. COM

26. For Volunteers

27. Family Guide (English and Spanish) This material has been prepared by Interbake Foods solely for the internal use of customer and contains confidential and trade secret information. The use, dissemination or copying of all or part of this material by any other party is strictly prohibited and is subject to the economic espionage act of 1996. http://www.mydigitalpublication.com/publication/?i=31686

28. SAFETY FIRST!  SAFEGUARDING GIRLS  ADULT SUPERVISION  DAYLIGHT HOURS  FOLLOW ONLINE SAFETY GUIDELINES  DON’T CARRY LOTS OF CASH  SAFEGUARDING MONEY  TURN IN MONEY WEEKLY  TROOPS MAKE DEPOSITS PROMPTLY  USE RECEIPTS TO TRACK PRODUCT AND MONEY  BE AWARE OF COUNTERFEIT MONEY!

29. Resources to Help You, the Volunteer This material has been prepared by Interbake Foods solely for the internal use of customer and contains confidential and trade secret information. The use, dissemination or copying of all or part of this material by any other party is strictly prohibited and is subject to the economic espionage act of 1996. http://www.mydigitalpublication.com/publication/?i=32056 Volunteer Resource Guide Booth Sign Goal Chart Volunteer Toolkit Journey’s Booklets by Age Level Troop Final Paperwork Envelope Online Troop Trainings http://cookieu.abcsmartcookie.com Web sites: www.abcsmartcookies.com www.gsep.org >Product Programwww.gsep.org www.abcsnap.com

30. Cookie Program Management Tool

31. What to do When you First Login to Snap™ 1.Edit your information

32. Step Two : Initial Orders Initial orders must be in snap™ Using the T-7: Follow instructions on top of T-7 Give yellow copy of T-7 to SUCM prior to December 12, 2010 Troops take remaining T-7 copies to pick- up and verify cookie count Turn in white copy with final paperwork T-7 For initial orders

33. MEGA DROPS! Multiple Service Units pick up in one central location Pick location and time in snap ™ after entering initial order Drive up- count- load- drive away all within or under 10 minutes! No longer an all day event for any volunteer!

34. Initial Orders in Snap™

36. Transfers GSEP will enter all re-orders!

37. Final Stages in snap™ 3. Posting Bank Deposits 4. Viewing Reports

38. 3. Posting Bank Deposits

40. 4. Viewing Reports

42. Entering Incentives Remember to have troops transfer boxes down to the girl level!

43. Thank You! QUESTIONS?