1. FRAUD DETERRENCE Core Orientation/Core Annual Refresher The following presentation is intended for SCS employees. This presentation will provide a broader understanding and awareness to Fraud Deterrence and discuss methods for reporting fraud and the measures put in place to mitigate and remove opportunities for Fraud occurrence as applicable at SCS.

2. Key Points _____________ _ To maintain ethical practices To create an environment free from criminal conduct, fraud, and abuse For our staff to demonstrate the highest levels of ethical standards To use and protect our resources wisely Why do we need a Fraud Deterrence Plan? SCS is entrusted to operate in a manner that is ethical in practice and secure in operation. We owe it to the entities that support our services and our mission and those we serve. FRAUD DETERRENCE Delete text and place photo here..

3. FRAUD DETERRENCE Who are our customers?  Our clients, both internal and external  Anyone served through contracted services  Our Coworkers  Anyone who walks through the door  The taxpayers  DBHDS

4. FRAUD DETERRENCE What is a compliance plan? A set of standards, policies and procedures that are reasonably designed, implemented, and enforced. The compliancy plan is effective in preventing and detecting criminal conduct, as well as civil fraud and abuse as defined by applicable state and federal standards. The plan is in accordance to the provision of, and billing for, the services offered by Southside Community Services.

5. FRAUD DETERRENCE Key Concepts Agency compliance requires prevention and detection of illegal or unethical activity and/or fraud, waste and abuse in the provision of services by Southside Community Services. Employees have a duty to report suspected or perceived misconduct on the part of any SCS staff. Failure to report a suspected violation may be the basis for disciplinary action against an employee.

6. FRAUD DETERRENCE Key Concepts - Continued Retaliation or reprisal against employees, who report a perceived problem as they understand it to be true, without fabrication, is strictly prohibited. An employee who commits or condones any form of retaliation shall be subjected to disciplinary action.

7. FRAUD DETERRENCE Key Concepts - Continued Employees are not exempt from the consequences of their own misconduct as the result of self-reporting. Reports alleging illegal or unethical activity are investigated by the SCS Compliance Officer (QA/QI Manager). All employees are required to cooperate in the investigation of alleged violations.

8. FRAUD DETERRENCE Key Concepts - Continued Reports of perceived problems related to Fraud Compliance are confidential and may be made anonymously via contacting the SCS Compliance Officer. Reports can also be submitted via email.

9. FRAUD DETERRENCE Key Concepts - Continued The SCS Compliance Officer has an open line of communication with the SCS Board of Directors, the Executive Director, and Program Directors for purposes of reporting on investigations of alleged compliance violations.

10. SCS - Compliance Officer Reports of perceived problems related to Fraud are confidential and may be made anonymously via contacting the SCS Compliance Officer. Reports can also be submitted via email. Report discrepancies in providing and billing for services or other fraud, waste, or abuse of agency or client property or resources to the Quality Management/Compliance Officer Reports can be made anonymously FRAUD DETERRENCE.

11. Reminders  Always feel free to talk with your immediate supervisor first if you feel comfortable doing so.  Human Rights issues should be reported to the local human rights advocate.  Equal Employment, Harassment, and personnel issues should be directed to Human Resources. Agency Compliance Fosters a work environment where we all feel proud of the work we do and the resources we are responsible for, allowing us to provide the best customer service and care!