1. CEML Recommendations The Council for Excellence in Management and Leadership (CEML), Small and Medium Enterprise Group, recommendations The Council for Excellence in Management and Leadership (CEML), Small and Medium Enterprise Group, recommendations AND this BITE thing…… AND this BITE thing…… …..AND what it all means now …..AND what it all means now ………AND in the future for most of us ………AND in the future for most of us Tony Robinson OBE, Chairman SFEDI Tony Robinson OBE, Chairman SFEDI

2. CEML Recommendations A big, big to some incomprehensible audience Few heroes or children Have survival skills Sitting on a pot of gold Fortress Enterprise

3. CEML Recommendations Managers, Leaders and Entrepreneurs Council for Excellence in Management and Leadership (CEML) Council for Excellence in Management and Leadership (CEML) 2000-2002 RIP ? Lives on in SFEDI Lives on through government funding with roll out of £40 million programme right now ….. and then there’s BITE

4. CEML Recommendations ‘Entrepreneurs may not be good leaders and good leaders may not be good managers’ - me ‘Entrepreneurs may not be good leaders and good leaders may not be good managers’ - me Entrepreneur – sees and exploits opportunities – risk, creative, innovate, foresight, identifies. Leader – gains willing action from others and self – vision, inspires, motivates, facilitates, knows what to do to get where wants to go Manager – controlling and achieving optimum performance - organise, schedule, time, people, tasks, customers, strategy and plans, communicate, delegate and evaluate

5. CEML Recommendations Management and Leadership Abilities Management and Leadership Abilities Think strategically Lead direction and culture Lead and manage people Manage activities and quality Manage self Manage relationships Manage resources Manage information

6. CEML Recommendations WHAT LEADERS/ENTREPRENEURS SAY Innovation and Vision Honesty and integrity Personal drive and purpose Communication/Social skills Inspiring/Motivating_________________________________________ Marketing and sales (27%) Money (28%) Aims and plans (27%)

7. CEML Recommendations 1. STIMULATE DEMAND AMONG ENTREPRENEURS Demand led requires ‘joining entrepreneurs in their world’ and ‘going with the grain’  Cosmo & Invitation’ fliers/coupons/ads  Intermediaries promote  Success stories  Clusters (informal learning networks enhanced)

8. CEML Recommendations 2. ENABLE ENTREPRENEURS TO ASSESS THEIR NEEDS  BITE (Business Improvement Tool for Entrepreneurs)  Can be used by non experts – joining entrepreneurs in their world  Can be used/amended – partner branding - copyright free (just give credit to CEML/Lew Perren and Tony Robinson (partic. me)

9. CEML Recommendations 3. SIGNPOST ENTREPRENEURS TO POTENTIAL SOLUTIONS  Informal plus Formal  Multiple contact points  Choice  Qualitative & Outcomes

10. CEML Recommendations 4. MAKE IT HAPPEN  Recruit intermediaries  Fund marketing  Incentives/stimulate informal learning  Task force  But now BITE………..

11. CEML Recommendations

13. Our CEML recommendations have led to local and national Leadership and Management Programmes for entrepreneurs Local - London example National - DfES to National LSC to Local LSC to a broker (mostly Business Link) available now in most areas….. London soon

14. CEML Recommendations National Leadership and Management Programme for Managing Directors National Leadership and Management Programme for Managing Directors 20-250 employees Engagement ££££££££££ Assessment ££££££ Development - £1000 per MD ‘Joining entrepreneurs in their world’ means using intermediaries

15. CEML Recommendations Levels of engagement with Managing Directors in SMEs 20-250 Engagement - Stimulation of demand to a wide audience. Examples could include peer-based seminars, benchmarking opportunities, one-to-one adviser sessions or the use of informal diagnostics. Assessment - Progression to more in-depth assessment and identification of bespoke learning solutions. Brokering of existing formal and informal learning provision. Some personal development plans written and actioned; some provision brokered. Development – Actioning of personal development plans and provision brokered as appropriate. Managing Director to be provided with a reimbursement of up to £1,000 against development costs incurred.

16. CEML Recommendations

17. slides on www.entrepreneursuk.com www.entrepreneursuk.com bite & CEML on www.managementandleadershipcouncil.org/BITE www.managementandleadershipcouncil.org/BITE variations & best practice research/standards overviews on www.sfedi.co.uk THE END …….. AND MANY THANKS