1. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 1 Completing Business Messages

2. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 2 Three-Step Writing Process Planning Writing Completing

3. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 3 Revise for Effectiveness Content Organization Style Tone

4. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 4 Revise for Clarity Break up overly long sentences Rewrite hedging sentences Impose parallelism Correct dangling modifiers

5. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 5 Revise for Clarity Reword long noun sequences Replace camouflaged verbs Clarify sentence structure Clarify awkward references Moderate your enthusiasm

6. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 6 Revise for Conciseness Delete unnecessary words and phrases Shorten long words and phrases Eliminate redundancies Recast “It is/There are” starters

7. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 7 Produce Your Message Document design Graphics and hypertext

8. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 8 Design Elements White space Margins Justification Typefaces Type styles

9. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 9 Effective Document Design Consistency Balance Detail Restraint

10. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 10 Improve Your Documents with Computers Revision tools Spell checker Thesaurus Grammar checker

11. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 11 Graphics, Sound and Hypertext Presentation software –Overhead transparencies –Computerized slide shows Graphics software –Simple diagrams and charts –Complex graphical designs

12. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 12 Proofread the Message Overall format Grammar, usage, and punctuation Spelling errors and typos Missing material Design errors

13. © Prentice Hall, 2004 Business Communication EssentialsChapter 5 - 13 Proofreading Pointers Make multiple passes Use perceptual tricks Obtain impartial reviews Distance yourself Be vigilant Stay focused Practice caution