2. IT Services Facilities Open Access Computing Services Wireless Internet Access Services Computer Labs Facilities Online Services

3. Open Access Computing Services Open Access Computing Services at Regional Office 10 Open Access computers are available in the library Opening hours will be the same as library opening hours No login needed Bring along your USB pendrive

4. Wireless Internet Access Services Wireless Internet Access Services at Regional Office Wireless Internet Access are available for WOU student at the library area Kindly register with regional office technical personnel

5. Computer Labs Facilities Computer labs facilities at Regional Office 3 computer labs are available Opening for Tuesday to Sunday from 10am to 10pm (Except public holiday, classes & activities) No login needed Bring along your USB pendrive

6. Lab Rules & Regulations Students are requested to refer to the rules and regulations in WOU student handbook.

7. IT Technical Personnel IT Technical Personnel for KL Regional Office Mr Raja Isaiah Rasiah E-Mail: kl_its@wou.edu.my Tel: 03 9283 8323

8. Online Services Account Self-Activation Student Portal Student Portal - Email Student Portal - My Library Student Portal - My LMS

9. Key in this URL (http://www.wou.edu.my) in any browser to access WOU website and click on “ACCOUNT & PASSWORD ADMIN”.http://www.wou.edu.my Account Self-Activation

10. Click on “Account Self-Activation” Account Self-Activation

11. Fill in all the mandatory fields to complete the account activation process. After complete the form, click on Register button. Account Self-Activation

12. A message will be displayed as show below to indicate that you have successfully activated your student online account. Account Self-Activation TEST STUDENT

13. Go back to main page (http://www.wou.edu.my) and click on “MY WOU PORTAL”. Student Portal

14. Login by entering your User ID and password Student Portal

15. After successful login, you will able to view the student portal’s home page. Student Portal Time Table, Important dates Enrollment Student Link

16. From student portal, click on “Email”. Student Portal – Email

17. Login by entering your Username and Password. Student Portal – Email

18. After successful login, you will able to view the webmail homepage Student Portal – Email

19. Something about Webmail that you should know...... Q. Can I access Webmail from house? A. Yes! You can access your Webmail if you have a computer and Internet connection. Q. What is the quota of my mailbox? A. 20MB. (roughly equivalent to 60 emails) Student Portal – Email

20. Click on “MY LIBRARY” then click “MyDigitalLibrary” to access digital library or e-journals. Student Portal – My Library

21. Click on “MY LMS” then click “here” to access learning management system. Student Portal – My LMS

22. Student Portal … … Enrollment Community discussion board Personal information Time table Important dates MarketPlace

23. Online Services Problems, please contact: Email: itsupport@wou.edu.my Telephone: 04 2289 323 Others please contact RO technical personnel. Mr Raja Isaiah Rasiah E-Mail: kl_its@wou.edu.my Tel: 03 9283 8323 Contact Us