1. Collaboration Information Systems Chapter 2

2. 2-2 “I Got the Email, But I Couldn’t Download the Attachment.” GearUp needs to reduce operational expenses Key employees to identify ways of saving costs Felix doesn't attend if it isn’t convenient Doesn't keep up on group’s discussion, which aggravates team Cell phone call interrupts meeting Do you continue with a missing group member? Boss comes to meeting. Do you tell her about group’s problems? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

3. 2-3 Study Questions Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023?

4. 2-4 Q1: What Are the Two Key Characteristics of Collaboration? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 1.Two or more people working together to achieve a common goal 2.Feedback and iteration  Cooperation lacks feedback and iteration

5. 2-5 Q1: What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

6. 2-6 What Are the Two Key Characteristics of Collaboration? (cont’d) Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

7. 2-7 Guidelines for Giving and Receiving Critical Feedback Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

8. 2-8 Q2: What Are Three Criteria for Successful Collaboration? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Criteria for judging team success: 1.Successful outcome 2.Growth in team capability over time 3.Meaningful and satisfying experience

9. 2-9 Q3: What Are the Four Primary Purposes of Collaboration? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall 1.Become informed –Share data and communicate with one another to share interpretations –Document team’s understandings 2.Make decisions 3.Solve problems 4.Manage projects

10. 2-10 Collaboration Needs for Decision Making Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

11. 2-11 Problem-solving Phases Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

12. 2-12 Project Management Tasks and Data Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

13. 2-13 Q4: What Are the Components and Functions of Collaboration Information Systems? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

14. 2-14 IS Requirements for Different Collaboration Purposes Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

15. 2-15 Q5: How Can You Use Collaboration Tools to Facilitate Communication? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Collaboration Tools for Communication

16. 2-16 Office 365 Lync Whiteboard Showing Simultaneous Contributions Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

17. 2-17 Videoconferencing Example Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

18. 2-18 Example Discussion Forum Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

19. 2-19 Example of Survey Report Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

20. 2-20 Ethics Guide: Virtual Ethics? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Is spoofing ethical? Is it ethical to sit in on an online meeting if you were not invited? Is it ethical to leave someone you disagree with out of an online meeting? Is it ethical to take an online test with a silent helper? Would it be ethical for you to use a silent helper if other students use a silent helper?

21. 2-21 Q6: How Can You Use Collaboration Tools to Facilitate Content Sharing? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

22. 2-22 Available Types of Google Docs Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

23. 2-23 Example of Sharing a Revised Document on Google Drive Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

24. 2-24 Example of SkyDrive Word Web App Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

25. 2-25 Saving a Word 2010 Document in a SkyDrive Account Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

26. 2-26 Opening a Document Locked by Another User in Word Web App Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

27. 2-27 Shared Content with Version Controls Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Permission-Limited Activity Document Checkout Version History Workflow Control

28. 2-28 Checking Out a Document Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

29. 2-29 Example of SharePoint Workflow Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

30. 2-30 Version Control Applications Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Numerous version control applications exist SharePoint most popular for general use Other document control systems: –www.mastercontrol.com www.documentlocator.comwww.mastercontrol.com www.documentlocator.com –Software development teams o CVS (www.nongnu.org/cvs) or Subversion (http://subversion.tigris.org

31. 2-31 Using MIS InClass 2: What Happened to Google+ ??? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall June 2012,Google+ had 101 million users while Facebook had 845 million. Google+ users spent average of 3 minutes per month on Google+, FB users averaged 405 minutes. Is Google+ another failure at making in-roads into Facebook user community? Does Google have something else in mind? Such as, using Google+ to integrate all of its products into a common user experience.

32. 2-32 Q7: Which Collaboration IS Is Right for Your Team? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

33. 2-33 Office 365 Components and Features Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

34. 2-34 Evaluating Learning Time Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

35. 2-35 Q8: 2023? Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Collaboration systems cheaper, easier to use, run on portable devices Face-to-face meetings rare Employees work at home, full time or part time Corporate training online & asynchronous Much less business travel Travel industry focused on recreational travel Conventions become virtual

36. 2-36 Guide: Securing Collaboration Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Collaboration systems pose serious security risks –Are Cloud servers secure against:  Earthquakes? Computer crime? Disgruntled employees? Computer viruses? –Wireless traffic unprotected –Posting confidential information where unauthorized person can see it

37. 2-37 Guide: Egocentric vs. Empathetic Thinking Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Egocentric thinking  Centers on self  “I’m right, everyone else is wrong.” Empathetic thinking  “My View” is one possible interpretation  Take time to learn what others are thinking  Take time to understand the problem domain as a system

38. 2-38 Ethics Guide: Egocentric vs. Empathetic Thinking (summary) Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Consider GearUp at start of this chapter: –What is the problem?  Drew says Felix doesn’t come to meetings.  Felix thinks team focused on operational cost reductions instead of increasing sales.  Addison thinks team should address operational cost reductions.  Kelly wants to focus on wasted employee time.

39. 2-39 Active Review Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall Q1: What are the two key characteristics of collaboration? Q2: What are the three criteria for successful collaboration? Q3: What are the four primary purposes of collaboration? Q4: What are the components and functions of a collaboration information system? Q5: How can you use collaboration tools to improve team communication? Q6: How can you use collaboration tools to share content? Q7: Which collaboration IS is right for your team? Q8: 2023?

40. 2-40 Case Study 2: Eating Our Own Dog Food Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

41. 2-41 Case Study 2: Eating Our Own Dog Food (cont’d) Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

42. 2-42 Using MIS 6th Edition SharePoint Development Site Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

43. 2-43 Example Email from SharePoint Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

44. 2-44 Document Library Used to Track Chapter 2 Figures Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

45. 2-45 Chapter 2 Version History Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall

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