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Published byHilary Strickland Modified over 9 years ago
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Perpetual Motion: Considerations for Running a 24/7 Library in a 9 to 5 World Rob Withers – Miami University
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Considerations Predominantly undergrad, residential Location: near parking, uptown Only public computing facility on campus
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Journey towards 24/7 Extended hours until 2 a.m. for finals 24/5 24/7 24/5 redux (Fall 2009) 24/7 redux (2010 - )
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Staffing: Service Points IMC / Videos through 10:00 Reference through midnight Center for Info Mgmt through 2:00 a.m.
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Differing Staffing Models Library staff Security staff + vending machines Unstaffed + limited service / vending machines
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Staffing: Circulation 3 FTE overnight staff 2 full-time staff scheduled at all times 1-2 student employees
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Issues: Safety / Security Support University Police substation Cameras to identify suspects in event of crime Emergency janitorial support (?!!)
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Usage: If you open it, will they come Sierra Transactions Informational TransactionsTOTAL 12 a.m. - 3 a.m.60037637 3 a.m. - 6 a.m.25118269 6 a.m. - 9 a.m.760127887 9 a.m. - noon2,3272972,624 noon - 3 p.m.3,9821704,152 3 p.m. - 6 p.m.4,1431314,274 6 p.m. - 9 p.m.3,780683,848 9 p.m. – 12 p.m.2,816382,854
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Issues: Custodial Support 1 custodian per floor (first shift) 2 custodians for building (2 nd shift)
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Issues: IT / Printing IT assistance by phone 24 hours Limited in-person printing support through midnight Two stations for adding $$ for printing / copying
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Issues: Communication with staff Staff training possible in summers / winter term Meetings for students after closings for holidays LOTS of email and texting Incident reports delivered by text
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Questions ????
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Institutional Background 15,460 Undergrad / 2,260 Grad Students Central library + 3 branches 360,000+ Checkouts / renewals yearly
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