1. Foundations of Team Leadership 5a-1 Foundations of Team Leadership Mental Model

2. Foundations of Team Leadership 5a-2 These are deeply ingrained assumptions, generalizations, semi-permanent, and tacit “maps” that we hold about the world They affect how we see ourselves and others in the world They strongly influence how we see, think and act They may be revised through reflection and inquiry Self-Awareness & Communication Mental Models

3. Foundations of Team Leadership 5a-3 While essential for navigation through life, mental models are intrinsically imperfect and potentially dangerous We can’t live with them and can’t live without them! Self-Awareness & Communication Mental Models Traps Our beliefs are the truth The truth is obvious Our beliefs are based on the real data The data we select are the real data

4. Foundations of Team Leadership 5a-4

5. Foundations of Team Leadership 5a-5

6. Foundations of Team Leadership 5a-6

7. Foundations of Team Leadership 5a-7

8. Foundations of Team Leadership 5a-8 Mental LOOPS Impacting Thoughts & Actions Mental Model Loop Mental Models ? ActionResponse Double-Loop Thinking Mental Model Loop ActionResponse Single- Loop Thinking

9. Foundations of Team Leadership 5a-9 Capacity Building LOOPS Learning-To-Learn ActionResponse Single- Loop Thinking Learning Mental Models ? ActionResponse Double-Loop Thinking Learning-To-Learn

10. Foundations of Team Leadership 5a-10 Surface them Reflect on them Test them through inquiry Become familiar with the mental models of others through inquiry Self-Awareness & Communication Working with Mental Models Purpose: To become aware of our internal perspectives about the world, as well as of our projections about others

11. Foundations of Team Leadership 5a-11 What are some of the Mental Models prevalent in Bank? Assumptions we rarely question We Are Experts We Know Best… Self-Awareness & Communication Working with Mental Models Purpose: To become aware of various perspectives about the world and control for those when interacting with clients and partners