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2. 2 How CCCS/BALANCE Has Evolved CCCS/BALANCE has come a long ways over the past few years. The first network architecture design lacked a central administration and security mechanism. CCCS/BALANCE then implemented a secure Windows infrastructure and expanded its server assets to accommodate business application requirements. That server infrastructure is now aging and due for replacement/retirement. A decision point has come as to whether to implement modern technologies like virtualization to reduce CapEx, overhaul its Line of Business application, implement targeted cloud deployments, leverage newer backup technologies, and migrate to a supported phone system with auto-dialer capabilities.

3. 3 How CCCS/BALANCE Has Evolved 2001 First Engagement Ninety Windows 95 PCs A Single Linux Server No central administration 2002-Present Moved to Windows Server Infrastructure, 200 PCs Windows NT, then Windows 2003 then 2008R2 Central administrative control, endpoint lockdown

4. 4 We won our first international awward JAN 2009 In 2006, moved from Win 95 to Win XP In 2011, completed upgrade to Windows 7 across the entire company Added Email Servers & Databases Locked Down Network Due to Auditing Requirements Current Environment Offsite Colo/Data Center in Sacramento Real Time Email Replication Data Sync Daily Database Sync Daily Remote Access in Case of Disaster

5. 5 Reducing CapEx JUNE 1997 Virtualization Increase operational efficiency, server consolidation, reduce power/electrical costs Scalable, flexible Seamless business continuity options Reduces hardware expenditure costs Currently using older virtualization version for part of email system, TripWire (security) Cloud Key to business continuity and operations Leverage strategically to solve business challenge and operational inefficiencies Monthly operational expenses versus large CapEx Currently using cloud technologies through spam filter, BOX, DocuSign Backup Reliable, fast performing, vs. current hard drive Flexible recovery options, hourly versus daily Supports archiving policies, data retention

6. 6 Productivity and Operational Efficiency JUNE 1997 Outsourcing to Intivix Increase value, capabilities, and depth of knowledge for IT spend Scalable operations, we can expand services as needs dictate Strategic consulting helps CCCS outpace competition, and leverage tech to achieve business objectives Knowledge of network eases transition Line of Business Apps Ensuring that Catalyst app is highly available, scalable, high performing Proactive management reduces downtime, rapid failover procedures Business continuity design

7. 7 9/1/2014 – 12/15/2014 Implement Virtualization 9/12/2014 – 10/12/2014 Backup Software Setup 11/15/2014 – 2/15/2015 Catalyst Conversion 2/15/2015 – 3/15/2015 Website Update 3/1/2015 – 6/1/2015 Phone System Upgrade CCCS/BALANCE Implementation Timeline

8. 8 Project One-Time Setup Costs Recurring Costs Periodicity Virtualization – Option A HQ and Co-lo clusters $153,920$1,150Monthly Notes Virtualize majority of infrastructure, leverage newer onsite servers into clusters Virtualization – Option B Replace expiring servers with new physical hardware $182,000MonthlyTwenty server replacements including setup labor. Renewals on ten servers existing Business Continuity$33,760$1,470Monthly2 backup/recovery servers: 1 at HQ; 1 at Co=lo, hourly snapshots of critical servers, replicated to Sacramento. Includes monthly licensing and validation testing. Full DR test available at $6,200 on ad-hoc basis MSP Outsourcingna$22,910MonthlyComplete outsource to Intivix. Includes full-time onsite Tier 1.5, part- time Tier 2/3, strategic CIO, phone management and base compliance/due diligence/policy updating Line of Business Migration$5-10,000naOne-timeSetup of base server infrastructure for Catalyst, centralized deployment, user acceptance testing and setup of test environments during staging process VoIP$120,000TBDMonthlyAll-in phone system upgrade, including auto-dialer, custom campaigns, hardware and potential offsite setup in Sacramento for DR

9. 9 Future Directions JUNE 1997 Office365/Hosted Exchange Leverage non profit status during next Exchange migration cycle Increase business continuity options Provides latest version of Office 2013 Mobile Device Management Securely manage employer-provided and employee-owned devices Implement BYOD policy Can use GPS locate, selective wipe, track usage, whitelist/blacklist apps Compliance functionality Business Intelligence/Dashboard Real-time access to KPI Allows for quick business decisions Enhance competitiveness, agility

10. 10 Thank You For Your Time Questions? Concerns? Comments?

11. 11 Security and Business Continuity JUNE 1997 Managed Security (Description Here) On-site and Off-site Data Backup (Description Here) Rapid Data Recovery and Business Continuity (Description Here)

12. 12 Increasing Revenue JUNE 1997 Mobility (features and benefits go here) VoIP (features and benefits go here)