1. Kwaliteits-Controle-Bureau Mat Kersten KCB Holland UN-ECE workshop South Africa 20-22 April 2010

2. Content presentation KCB Client Import Quality problems detected by import UN-ECE workshop South Africa 20-22 April 2010

3. KCB Founded in 1924 Primary task in 1924  export inspections quality fresh fruits and vegetables Appointed by Government Independent Accreditation UN-ECE workshop South Africa 20-22 April 2010

4. Tasks KCB (changing in 2007) Only public tasks Supervision on regulations on quality of fresh fruits and vegetables  Import and export inspections, monitoring and issuing export certificates Fytosanitary inspections import and export and issuing fytosanitary certificates  Mandate by Ministry of Agriculture, Nature and Foodquality UN-ECE workshop South Africa 20-22 April 2010

5. Board Directors Department Financial & PersonalDepartment Qualification & KnowledgeFieldOrganization District NorthWest NL District MidWest NL District SouthWest NL District East NL DepartmentP&CDepartment ICT & Statistics Qualitymanager Directors Assistent Organization chart KCB UN-ECE workshop South Africa 20-22 April 2010

6. District office North West NL Aalsmeer (32 employers) District office Mid West NL Poeldijk (26 employers) District office South West NL Barendrecht (31 employers) District office East NL Geldermalsen (16 employers) Rotterdam Den Haag Amsterdam Venlo Vlissingen Maastricht UN-ECE workshop South Africa 20-22 April 2010

7. Qualifications inspectors - Quality inspections vegetables -Quality inspections fruit -Fytosanitairy inspections horticultural products -Fytosanitairy inspections fruit and vegetable -Fytosanitairy inspections Flowerbulbs -Fytosanitairy inspections Potatoes (consumption) -Fytosanitairy inspections others -Fytosanitairy inspections seeds (import) UN-ECE workshop South Africa 20-22 April 2010

8. Organization structure in the districts -District manager -Planning -Adminstration -Assistent fytosanitaire measures -Assistent quality measures -Inspectors UN-ECE workshop South Africa 20-22 April 2010

9. Statistics KCB 2008 Import Import shipments (vegetables, fruit, flowers ….)186.000 Import reduced checks (only documentery check)104.000 Physical import checks KCB 82.000 Export Fytosanitair certificates (FC’s) bij export 85.000 Physical export shipments inspections (fytosanitair) 41.000 Quality documents 80.000 UN-ECE workshop South Africa 20-22 April 2010

10. Locations of inspections Till 1995: Inspections in the ports of Rotterdam, Amsterdam, Vlissingen and on the airports Since 1996 inspections would be done on approved locations for inspections (importers and traders). Transportation from point of entry (ports) to location for inspection and release, is going on under document. UN-ECE workshop South Africa 20-22 April 2010

11. Demands for approved inspection locations Licensens from costumer Good conditions to perform inspections (mobil table, lighting, separate parts of consignmemnts etc.) Storageroom(s) for consignments which are refused or rejected UN-ECE workshop South Africa 20-22 April 2010

12. 1. Import Products from 3th countries must be checked before release for free circulation (100% or Reduced Checks) Conformity check for each imported lot and when conform with required marketing standard: issue certificate of conformity; Exclusions for: Approved third country trading products with sms: 5%; the goods are accompanied by a certificate RIK companies: 5% (KCB – quality system) UN-ECE workshop South Africa 20-22 April 2010

13. AD RANDOM SELECTION BY COMPUTER SYSTEM 1. The computer system selects consigments for inspection 2. The computer system selects consigments for reduced inspection UN-ECE workshop South Africa 20-22 April 2010

14. Requests for Inspections import – CLIENT + fax export – internet, telephone + fax All inspections transferred into the inspection management system (IBP) UN-ECE workshop South Africa 20-22 April 2010

16. The planner transfers the information to the PDA (hand held computer) of the inspector - company - distance between inspectionlocations - import quantity - service level - qualifications of inspectors UN-ECE workshop South Africa 20-22 April 2010

17. After inspection(DIF) the inspector puts the inspection results into the PDA and transfers them to the inspection management system (IBP) UN-ECE workshop South Africa 20-22 April 2010

18. Inspector put the results in the PDA and transfers them to the M.S. (IBP) UN-ECE workshop South Africa 20-22 April 2010

19. Quality problems detected by import 1.Skindefects (depend of country of origin) Scarring, trips, damaged fruit, sooty mold, oleocellosis and grooving 2.Mold (green and white) stem end invasion 3.Other ( Medfly and/or blackspot) UN-ECE workshop South Africa 20-22 April 2010

20. Rejections 1.Depend of origin 2.Till 3% of major defects is acceptable, for instance open damage, decay and mold UN-ECE workshop South Africa 20-22 April 2010

21. Sooty mold UN-ECE workshop South Africa 20-22 April 2010

22. s carring Class II UN-ECE workshop South Africa 20-22 April 2010

23. Oleocellosis Class II UN-ECE workshop South Africa 20-22 April 2010

24. Low temperature damage UN-ECE workshop South Africa 20-22 April 2010

25. Damage caused by insect (bolworm) UN-ECE workshop South Africa 20-22 April 2010

26. Ribbed Class II UN-ECE workshop South Africa 20-22 April 2010

27. Package damage Class II Out of grade UN-ECE workshop South Africa 20-22 April 2010

28. Blister rot Out of grade UN-ECE workshop South Africa 20-22 April 2010

29. Blue mold White mold Green mold UN-ECE workshop South Africa 20-22 April 2010

30. Blue mold which is spread over the whole package UN-ECE workshop South Africa 20-22 April 2010

31. Started as white mold, blue mold is coming up UN-ECE workshop South Africa 20-22 April 2010

32. Class I :.:. UN-ECE workshop South Africa 20-22 April 2010

33. Class II cracked berries :.:. UN-ECE workshop South Africa 20-22 April 2010

34. Class II :.:. UN-ECE workshop South Africa 20-22 April 2010

35. Out of grade UN-ECE workshop South Africa 20-22 April 2010

36. Prepacked product UN-ECE workshop South Africa 20-22 April 2010

37. Internal breakdown UN-ECE workshop South Africa 20-22 April 2010

38. Calcium spot UN-ECE workshop South Africa 20-22 April 2010

39. decay UN-ECE workshop South Africa 20-22 April 2010

40. decay UN-ECE workshop South Africa 20-22 April 2010

41. scalding UN-ECE workshop South Africa 20-22 April 2010

42. Pressure mark/ bruising out of grade UN-ECE workshop South Africa 20-22 April 2010

43. Internal breakdown UN-ECE workshop South Africa 20-22 April 2010

44. Internal check on pears UN-ECE workshop South Africa 20-22 April 2010

45. labelling UN-ECE workshop South Africa 20-22 April 2010

46. Inspector with mobil table UN-ECE workshop South Africa 20-22 April 2010

47. Storage room UN-ECE workshop South Africa 20-22 April 2010

48. Thank you for your attention! Questions?? m.kersten@kcb.nl UN-ECE workshop South Africa 20-22 April 2010