1. Emergency Management for Multifamily Professionals October 18, 2012 Sponsored by:

2. Welcome! Introductions: Shirley Robertson Karen McAlonen John Rafferty Kanita Anjou Brian Alford

3. Agenda Objectives Emergency Preparation Six Steps to Emergency Response Legal and Liability Issues Insurance/Risk Management Small Group Discussion Q & A

4. Objectives After this seminar, you will be able to: Prepare your on-site staff and property for an emergency. Effectively respond to an emergency using a six step process. Understand the legal, liability, and risk elements of an emergency.

5. Six Steps to Emergency Response 1.Contact emergency services 2.Decide if Evacuation is necessary – or Shelter in place 3.Notify Owner/Management 4.Contact all on-site staff 5.Account for residents 6.Notify Local Red Cross or State Emergency Services

6. Six Steps to Emergency Response 1.Contact emergency services

7. Six Steps to Emergency Response 2.Decide if evacuation is necessary, or shelter in place

8. Six Steps to Emergency Response 3.Notify Owner/Management

9. Six Steps to Emergency Response 4.Contact all on-site staff to report immediately

10. Six Steps to Emergency Response 5. Account for residents

11. Six Steps to Emergency Response 6.Notify your local American Red Cross Chapter or Department of Emergency Services

12. Legal and Liability Place holder

13. Insurance and Risk Place holder

14. 1. Residents Emergency Preparation Know Your Residents 11 Perform Hazard and Risk Analysis 22 Prepare Your Staff 33 Prepare Your Property 44

15. Small Group Discussion Review scenario Select one group member to record discussion for presentation Using the 6 steps as a guide, describe what you are doing in the first hour Respond to any additional questions presented.

16. Question & Answer Session October 18, 2012 Sponsored by: