1. by Ozlem Albayrak CTIS 494 Software Quality Assurance by Dr. Ozlem Albayrak 2007 Fall

2. by Ozlem Albayrak CTIS 494 Outline (1) WeekSubject 17.09 Introduction to Software Quality Assurance 24.09 Software Inspections and Testing 01.10 Capability Maturity Model 08.10 ISO9000 and SPICE (1 hour missing) 15.10 Software Quality Metrics 22.10 Seven Basic (B7) Tools of Quality 29.10 The Seven MP Tools 05.11 MIDTERM (30%) menu

3. by Ozlem Albayrak CTIS 494 Outline (2) 12.11 5S for Intelligent Housekeeping in Software Development 19.11 Software QFD and Voice of the Customer 26.11 Risk Assessment and Failure Modes and Effects Analysis 03.12 Quality Measures and Statistical Methods for Trustworthy Software 10.12 Verification and Validation (PROJECT REPORTs Submission 15%) 17.12 Testing and Evaluation (1 hour missing) 24.12 Integration, Extension and Maintenance for Trustworthiness (PROJECT PRESENTATIONs 20%) 31.12 Review (2 hours missing) 7.12 FINAL (35 %)

4. by Ozlem Albayrak Today... WeekSubject 17.09 Introduction to Software Quality Assurance 24.09 Software Inspections and Testing 01.10 Capability Maturity Model 08.10 ISO9000 and SPICE (1 hour missing) 15.10 Software Quality Metrics 22.10 Seven Basic (B7) Tools of Quality 29.10 The Seven MP Tools 05.11 MIDTERM (30%) ISO900 and SPICE menu

5. by Ozlem Albayrak Review What is process improvement? Discuss if process improvement is always good? What are benefits of process improvement? What is CMMI, at which level softwarehouse would you like to work?

6. by Ozlem Albayrak Benefits of Continuing Process Improvement SEI Software CMM Level 5: For the Right Reasons* – Defects are now nearly all found and fixed before testing begins. – Defects escaping into the field have been reduced from 11% to practically 0%. – Programs consistently reach customer satisfaction and performance targets. – Peer reviews increase total project costs by 4%, but reduced rework during testing by 31%. R.O.I. is 7.75:1. * Reference: Yamamura and Wigle, Boeing Space and Transportation Systems, Crosstalk, Aug, 1997.

7. by Ozlem Albayrak CMM“I” – Improvement The CMMI Product Suite provides a foundation for enterprise-wide improvement and adds – new emphasis on products and services as well as process – emphasis on both process capability and organizational maturity – early emphasis on measurement and analysis The CMMI model improves upon Software CMM V1.1 and Software CMM V2.0 Draft C.

8. by Ozlem Albayrak CMMI Can Benefit You CMMI provides – Efficient, effective assessment and improvement across multiple process disciplines in an organization – Improvements to best practices incorporated from the Software CMM – A common, integrated vision of improvement for all elements of an organization – A means of representing new discipline-specific information in a standard, proven process-improvement context

9. by Ozlem Albayrak For More Information About CMMI Go to CMMI Web site: http://www.sei.cmu.edu/cmmi http://seir.sei.cmu.edu Who visited that site?

10. by Ozlem Albayrak ISO 9000 http://www.kwaliteg.co.za/iso9000/ISO9000- 2000.ppt http://www.kwaliteg.co.za/iso9000/ISO9000- 2000.ppt http://www.freequality.org/sites/www_freequalit y_org/documents/training/ISO9000%5B1%5D. ppt http://www.freequality.org/sites/www_freequalit y_org/documents/training/ISO9000%5B1%5D. ppt http://sern.ucalgary.ca/courses/cpsc/333/W200 5/Dan_ProcessImprovement.ppt http://sern.ucalgary.ca/courses/cpsc/333/W200 5/Dan_ProcessImprovement.ppt http://www.cs.unb.ca/itc/resources/spin.ppt#1

11. by Ozlem Albayrak SPICE: Software Process Improvement and Capability dEtermination http://www.isospice.com http://www.sei.cmu.edu/cmmi/faq/15504- faq.html https://security.health.ufl.edu/SftwSecurity/SPI CE%20Workshop%20Application%20Security. ppt#1

12. by Ozlem Albayrak Questions? Next week on Tuesday: – Change prompt of your programs into Turkish – Can you do that wihout re-compilation? – How can it be done without compilation? – What is a “good” software anyway?